

Viator Hospitality Suite at Chichén Itzá
Located within the Mayaland resort, the Viator Hospitality Suite at Chichén Itzá is an exclusive space for Viator travelers embarking on selected tours to the ancient site. Depending on the type of tour, freshen up in the air-conditioned suite before and after your visit to the famous Mayan ruins, enjoy complimentary concierge service, and benefit from free use of the resort facilities.
The Basics
Travelers have several options when it comes to experiencing both Chichén Itzá and the Hospitality Suite. Some full-day tours from Playa del Carmen, Riviera Maya, Mérida, and Cancun allow you to fully uncover the mysteries of the ancient Mayan civilization and include a stop at the suite for rest and relaxation. Meanwhile, other options let you explore the site at your own pace, opt for early access, or go all-out and visit on a complete VIP tour.
Whichever way you choose to visit this famous UNESCO World Heritage site, the luxury of the exclusive Viator Hospitality Suite can be enjoyed as part of these select Chichén Itzá experiences. There, make the most of a concierge service; access to the swimming pool and botanical gardens; and enjoy special access to Chichén Itzá via a private entrance from the hotel.
Things to Know Before You Go
Access to the Viator Hospitality Suite at Chichén Itzá is only available on selected tours.
There are a variety of pickup and drop-off locations for tours which include access to the suite.
Enjoy the on-site concierge service which can provide tips and recommendations.
Viator guests also benefit from access to resort facilities, including the pool and botanical gardens.
The Viator Hospitality Suite at Chichén Itzá is accessible for wheelchair users.
How to Get There
The Viator Hospitality Suite at Chichén Itzá is situated at the Mayaland resort in Yucatán, just next to the sprawling Chichén Itzá complex. The resort is 75 miles (122 kilometers) from Mérida and 122 miles (197 kilometers) from Cancun. Only Viator guests on selected tours can access the exclusive hospitality suite.
Trip ideas
When to Get There
Viator guests on tours which include access to the hospitality suite can get there before or after their tour of Chichén Itzá, whether private, VIP, or otherwise. Freshen up before your visit or make the most of the refreshing swimming pool post-tour, before returning to your hotel.
What to See at Chichén Itzá
Chichén Itzá is famed for its central pyramid—known as the Temple of Kukulkan—which graces the cover of Mexican guidebooks around the world. However, the vast archaeological site is home to many more must-see structures and attractions. Don’t miss your chance to peek at the Sacred Cenote, the well-preserved Casa Colorada, and the eerie Temple of the Skulls, with its rows of carved craniums.
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