Admission includes a guided, interactive Ground Zero Museum Workshop tour, as well as an audio guide explaining the work it took to rebuild Lower Manhattan. Tours begin with a short video followed by a tour of the artifacts with guided explanations of the stories behind many of the photographs on display.
Museum workshop tickets must be booked in advance, as only 28 guests can be accommodated per tour.
Considered non-graphic with a focus on recovery efforts rather than the attacks themselves, the museum is kid-friendly, welcoming children as young as 4.
The museum's self-guided audio tours are available in four languages.
Many travelers choose to visit this site before heading to the National September 11 Memorial & Museum. Note that the two are different and separate.
The Ground Zero Museum Workshop is located at 420 West 14th Street in the Meatpacking District near Chelsea Market, 2.3 miles (3.7 kilometers) north of the National September 11 Memorial & Museum. The site is accessible via ACE trains and by subway to 14th Street and 8th Avenue.
The museum is open Wednesday through Sunday from 11am to 3pm, with 1- to 2-hour museum workshop tours led by a tour guide starting at 11am, noon, 1pm, and 1:30pm. Tickets must be purchased in advance.
Built under the premise that education leads to healing, the museum’s experiential galleries include artifacts—including the must-see piece of the first plane to hit the World Trade Center towers—that visitors are welcome to touch. Also on display is the largest piece of window glass from the twin towers, a frozen clock that still displays the time of the attacks, and a charred bible page. The artifacts were collected by official photographer Suson during his work at Ground Zero or donated to the museum by family members of victims and others.
