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5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote
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Cancún, Mexico
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From USD75.00
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5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travellers in public areas
Face masks required for guides in public areas
Hand sanitiser available to travellers and staff
Social distancing enforced throughout experience
Regularly sanitised high-traffic areas
Gear/equipment sanitised between use
Transportation vehicles regularly sanitised
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travellers upon arrival
Paid stay-at-home policy for staff with symptoms
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
3 hours 30 minutes (approx.)
Hotel pickup offered
Offered in: English and 1 more
Good for avoiding crowds
Overview
This kid-friendly snorkeling tour in Cancun is a great way for first-time snorkelers to earn their fins without dedicating a full day to the process. Guides work with first-time snorkelers and those with water-anxiety to create an unforgettable trip swimming with sea turtles, exploring an underwater shipwreck and statues, and checking out a reef.
- Cancun snorkeling tour with sea turtles, reef, and shipwreck
- Explore the underwater world off the coast of Cancun
- Kid-friendly trip appropriate for novice and experienced snorkelers alike
- All transportation with hotel pickup and drop-off included
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From USD75.00
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What's Included
Roundtrip air conditioned transportation (applies from hotel, hostel and downtown Airbnb's in Cancun)
Bottled Water.
Showers and lockers.
Passenger insurance.
Fuel surcharge
Use of Snorkelling equipment
Dock fee is not included ($ 10.00 usd. per person, payable at check-in)
Transport from Playa del Carmen and Riviera Maya may have extra cost, payable when picked up
Tips for the crew (Optional)
$5usd deposit for locker's key (refunded when returning the key).
Departure & Return
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Total Snorkel Cancun , Carr. a Punta Sam 05-Mz.2, Sm.80, 77520 Cancún, Q.R., Mexico
Our marina is located 400 yards away from Ferry Ultramar main dock, and few steps away from El Meco Mayan ruins.
Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- We suggest to bring: Swimsuit, sunglasses, biodegradable sunscreen, dry clothes, towel and cash for personal expenses.
- Restrictions: Only children older than 6 years (accompanied by an adult). A responsive letter must be signed, in the case of children their parents must sign.
- Near public transportation
- Not recommended for travellers with back problems
- No heart problems or other serious medical conditions
- Most travellers can participate
- This tour/activity will have a maximum of 10 travellers
- OPERATED BY Total Snorkel Cancun
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote?
A:The policies on face masks and attendee health are:
- Face masks required for travellers in public areas
- Face masks required for guides in public areas
- Temperature checks for travellers upon arrival
Q:
What is the policy on sanitisation during 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote?
A:The policies on sanitisation are:
- Hand sanitiser available to travellers and staff
- Regularly sanitised high-traffic areas
- Gear/equipment sanitised between use
- Transportation vehicles regularly sanitised
Q:
What is the social distancing policy during 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote?
A:The policy on social distancing is:
- Social distancing enforced throughout experience
Q:
What measures are being taken to ensure staff health & safety during 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
Traveller Photos



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Traveller Tips
- "Great trip if you want to see the highlights of what cancun has to offer for snorkelling." See review
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Reviews
4.5
694 reviews
5 stars
583
4 stars
55
3 stars
17
2 stars
13
1 star
26
Reviews by Viator travellers
We perform checks on reviews
Showing 1-10 of 694 reviews
Amazing family adventure! My 8 and 11 year olds are now hooked!
Joyce_M
, Jul. 2022
Luis and Oliver made this the best family adventure! Luis was right there when we got tired swimming in the current and Oliver captured the whole thing on film! We will treasure this trip forever! Thank you 🙏
Response from Host , Jul. 2022
Hey,
Thank you for taking the time to write this review. We are really glad to read that you and your family enjoyed the tour.
We will be glad to share your comments with Luis and Oliver. They'll love to hear them.
We highly value you recommending us to other travelers.
We hope to see you again soon.
Kind regards!
Best snorkeling!
Celine_R
, Jul. 2022
Richard, Alex and the crew gave us a very entertaining snorkeling trip. Richard talked non-stop, Alex found the spot with all the turtles, and our photographer got some amazing pictures! Do yourself a favor and book this snorkeling trip. It was perfect for our kids (15, 13, 10 yo)-not too long that they tired out, but also cool and out there enough for them. The water was crystal clear and the underwater museum, skipwreck and cenote were the highlights. We felt safe and well taken cared for by Richard-he was very encouraging, friendly and helpful, not to mention funny! Also, don't take your iphones in those cases-pay for the photos and just enjoy the adventure and let someone else document your fun!
Response from Host , Jul. 2022
Great quick-fire round trip of the best snorkelling areas in cancun!
Kath1313
, Jun. 2022
This is not a relaxing tour! It is a short, sharp quick-fire tour of some great snorkelling spots to see wrecks, reefs & turtles! If you want a quick tour of the best bits, this is perfect and definitely for you! If you haven't snorkelled before or are nervous about getting in the water or are thinking of a relaxing afternoon on a boat then I'd think twice as there is not relaxing, there isn't a lot of time between each session in the water and you might not feel like you have time to get used to what you're doing. But if you have snorkelled before and want to just see the snorkelling highlights then this is for you!
There was a mix up in our...
Katherine_C
, Jun. 2022
There was a mix up in our snorkeling reservation online and when we arrived they accommodated us quickly and resolved any issues , it went very smooth . Felt like there was no issue at Al with how smooth it went . Once we got on the boat we went to a Xenote which was a great experience once we got to the turtles my boyfriend was having a difficult time floating and wanted to go back in the boat feeling overwhelmed , the instructor Ricardo was so patient and calmed him down and gave him a floatie to regain confidence and we got to see the turtles ! I really love how he didn’t give up and made him have a great experience . There was a girl capturing all the photos I really wish I remembered her name but she was amazing and so brave diving in first and taking photos of everyone and videos , you can tell she really enjoyed swimming and taking the photos and would find all those picture perfect memories that really made the trip stand out . I would highly recommend and would do again !
Response from Host , Jun. 2022
Hey,
Thank you for your kind words and for rating us 5/5.
It's great to read that the inconveniences with your reservation were solved smoothly and you could enjoy your snorkeling tour.
We will share your comments with Ricardo and the rest of our crew.
Once again, thank you for recommending us to other travelers. We look forward to see you again next time you visit Cancun.
Kind regards!
You won't have time to get a sunburn on your bum!
Courtney_H
, Jun. 2022
We got to see several sea turtles! And the array of fish were beautiful. However, we spent less than an hour in the water.... That includes the boat rides around to the areas. Our guide was extremely abrasive and we felt rushed through the entire process. He was, however, very knowledgeable about the area and the excursion. For the money, I'd book a better snorkeling experience with someone else.
Response from Host , Jun. 2022
Hi,
We highly appreciate your review. It's great to read that you had a good time snorkeling and were able to see turtles.
We would like to clarify that our snorkeling tour is 2 hours in the water, so this situation you describe isn't something common for us.
It would be really helpful if you could send us an email to socialmedia@cancunrivieramaya.com with more info about your booking for us to investigate this issue further.
We hope you can give us another chance and experience our tour again on your next trip to Cancun.
Regards!
Great experience for my daughters!
Jianxiong_L
, May 2022
We saw turtles. The guide and photographer are super nice and supportive. They trained every one to master basic snorkeling skills. And they know where to go and helps taking videos and pictures.
My boyfriend loved it!!!...
Teleatha_H
, May 2022
My boyfriend loved it!!! He was a strong swimmer and experienced snorkler. I wasn’t and couldn’t do it. He had a fab time. They didn’t Go through much how to use a snorke or any time to practice so I wouldn’t suggest this tour if your not a string swimmer or don’t like to be rushed ! If your a strong swimmer and can use a snorkel it’s brilliant!!!! Photos were amazing.
Response from Host , May 2022
Hey,
Thank you for your review and feedback. It's great to read that your boyfriend had fun snorkeling.
We do our best so everyone enjoy the snorkeling experience and it's unfortunate to know that we didn't accomplish this.
We hope you can give us another chance and join us snorkeling on your next visit to Cancun.
Best regards!
Worst and most dangerous vacation experience I’ve ever had!
Andrew_B
, May 2022
This was the absolute worst experience I’ve ever had, and it’s not even close. I know this review is long, but I wanted to give enough context around what made this such a horrible and dangerous experience!
First off, our tour was cancelled two times (due to weather conditions), without any notice from the company. We only found out after waiting at the pickup spot for nearly an hour and trying to get someone to answer the phone. In hindsight, I wish that the tour was never rescheduled, but unfortunately we were added to the tour that left later that afternoon.
Once we got to the dock, it became clear why the tour had been cancelled earlier in the day….the water was EXTREMELY ROUGH! We met our tour guide (I think his name was Michael), who then gave us our “lesson” which was 2-3 minutes in a shallow part of the water next to the pier. No instructions were given other than to tell us over-and-over again to “relax” and keep our arms and legs straight. Now, please remember that this tour was advertised as being for first time-snorklers and people with water anxiety. After being badgered to “just relax” and “you’re going to just float on top of the water,” our group of 8 headed out into the rough waters.
The first stop was to look at some coral and the underwater sculptures. We jumped out of the boat and into the the rough waters. A couple people from our group were able to hold onto the small life ring that the guide pulled through the water, but the rest of us were ok keeping up in the open water.
Our next stop was the underwater shipwreck, which is where things went downhill fast. Not only did we have to deal with the high waves, some of which were crashing over our heads, but we also had to contend with at least three other tour groups that were there at the same time. We were getting kicked, run into, disoriented, and being told to swim under ropes that were floating on the water. On top of all that, the current was strong and pushing us toward the jagged pieces of metal that were protruding from the ship, as well as the fire coral that we were warned about. At one point, I looked up and didn’t see anywhere safe to swim. This is when I lost it on our tour guide who kept telling us “everything’s fine,” “just relax,” and “you’re just nervous because there’s water in your goggles.” I had to shout to him that we needed to get out of the water because of the dangerous conditions. Then he finally got a few of us back to the boat, and seemed like he was going back out to gather the rest of the group.
At this point, one of the older ladies on the tour, who was trying to climb back onto the boat was knocked over when a huge wave hit the boat. Nobody from the tour company was there to assist her once she fell (hard) onto the floor, so a couple of us helped her up. Luckily she was ok, but nobody from the tour company seemed to have even noticed that she had fallen.
The tour guide then got a few more people onto the boat and climbed aboard. As he was pulling the ladder out of the water, the captain pointed out to the water where one of the eight of us (another older woman) was flailing and screaming for help. Our tour guide hadn’t even checked or done a headcount before pulling the ladder out of the water. He was too busy telling us that we were never in danger and that we were just nervous because there was water in our goggles….neither of which were true! Once the captain got his attention, he swam out to the poor woman and got her back to the boat. He then resumed telling all of us that she was panicking because “there was water in her goggles.” Um, no….it was because she thought she was going to get left behind and was having a hard time keeping her head above water. That’s why she was freaking out!
After seeing this happen, I decided that I wasn’t getting back into that water again. The sheer disregard for people’s fears and safety made me extremely uncomfortable…and I wasn’t alone. With each stop, more and more of us refused to get out of the boat, and by the last stop, only two people were even willing to get into the water to see the underwater cenote. To top it all off, the guide didn’t even accompany the two brave souls who were willing to get into the rough water. When one of them asked “are we going out there unaccompanied” the guide just told them to jump in and proceeded to shout directions to them from the boat.
I can’t understate how horrible an experience this was!!! The complete disregard of people’s fears and legitimate safety concerns was completely unacceptable. Honestly, if I was reading this review I don’t think I’d believe it could have been this bad, but it is 100% true. This was the worst vacation experience I’ve ever had, and it’s not even close. Don’t trust this tour company when they say this is for first-timers or anxious swimmers. It’s not! While I can’t blame them for the weather conditions (high waves and strong currents), I do hold them accountable for putting us into those dangerous conditions.
I would strongly recommend against anyone taking this tour, especially if you’re concerned with water safety. Not only did we not have fun, it was EXTREMELY DANGEROUS, especially for people that aren’t good swimmers. Be forewarned, if things go wrong, you’re going to have to fend for yourselves out there. That’s what we had to do!
We got to experience...
Ashley_W
, May 2022
We got to experience everything offered. They were very professional and really took the time to show us each location. Ricardo went out if his way to make sure we got to see a few sea turtles! Very cool. They make sure to mention at the beginning that you have the option to inflate your life jacket or if you are not a good swimmer they offer the already different jacket. If you are an excellent swimmer, physically fit, and want the option of diving under then leave it deflated. I inflated mine some because I recognized that we are in the ocean and there was a lot of swimming. If you get tired then the little bit of inflation helps to give your body rest. I felt it is necessary to mention this because of other reviews. Stay with the group and follow Ricardo's lead. You'll get to see even more than promised if you do! It is worth the price. Also, don't be cheap - make sure to tip these guys for their hard work.
Response from Host , May 2022
This snorkeling tour rocks!
Deepak_D
, Apr. 2022
We were a small group of 11 people. 6 adults and 5 kids. This was the best snorkeling experience for all of us! Our guide photographer and captain were excellent!! They made sure that each one of us got enough on the ride as well as in the water. It started with a short demo and training. Then a light exercise for the first timers followed my multiple sites like the ship wreck, some natural sea animals and finally the underwater cenote. I will highly recommend this place. You Pay docking fee as well as nominal locker fee.. for under water photography I will recommend using their services. Totally Worth the money!
Response from Host , Apr. 2022
Good trip
Rosy_T
, Apr. 2022
We got to see a sea turtle as promised in the description. The tour company seems to be more about quantity than quality.
Amazing service and great experience.
Michelle_G
, Mar. 2022
This was the perfect tour to introduce our 9 year old to snorkeling. I thought I was well worth the money spent on the tour. While the boat was smaller than I expected Ricardo and the rest of the crew made it a memorable experience. The bonus was seeing a large sea turtle from the boat, and few smaller ones while snorkeling. I do recommend bringing a supply of water, sunscreen, and snacks. Small bottles of water were available but with the heat it is a good idea to keep hydrated, especially since there is no shade. However, the tour is only a few hours.
I really liked the fact that the tour was half a day, and we were able to have a relaxing afternoon back at our resort. We found most of the other tours tiring as they were full days with long shuttles.
I highly recommend this tour. It was perfect for acquainting kids to snorkeling, and was family oriented. Happy that this was not a booze cruise like most other tours I have done in the past.
Response from Host , Mar. 2022
Hi,
Thank you for sharing your review and kind words with us.
It's amazing to read that you and your child had fun and enjoyed the tour. We appreciate you choosing us for your snorkeling experience.
We will make sure to pass your comments to Ricardo. We look forward to welcome you back on your next Cancun trip.
Best regards!
Snorkeling Cancun
Nikola_P
, Mar. 2022
I was happy with this experience the capitan and the tour guide were both very lovely and knowlagable. I can't remember their names but the tour guy had longer hair and the capitan lives at the Isla Mujeres Island 😁.
I mostly enjoyed the shipwreck as that's where you seen the most fish and it had the full wow factor. I didnt thought we would see any turtles until at the end I manage to quickly catch one and got a lovely picture of it on my gopro.
One thing that annoyed me was people not being ready for pickup. We were the first one and it took us 1h until we got to the port where normal bus journey is 30mins. I felt sorry for the driver also.
Snorkeling
Rogelio_P
, Mar. 2022
The experience was incredible! Amazing option to do during the morning. Thanks, Ricardo, Marlon, and Monica. U did a great job.
Beautiful experience with wonderful staff
Chanda_P
, Mar. 2022
Captain Alex and guide Monica were so great! They were so fun and so helpful!! I would recommend this to anyone.
Really wanted to do this tour - 4 adults and 2 kids Even brought out snorkeling equipment but it was cancelled 2 times
Gina_S
, Mar. 2022
Our tour was cancelled due to weather after calling when our transportation didn’t show up
Rescheduled same thing happened
We’re all ready - planned our day around the tour - made sure we were on time for shuttle- finally called only to find out the tour had been once again cancelled-
Response from Host , Mar. 2022
Hi,
We appreciate you taking the time to share your feedback with us. It's unfortunate to read that you couldn't enjoy the snorkeling tour due to the weather conditions.
We can't control the weather, that's why we have a bad weather warranty that allows you to reschedule your tour or get a refund in case of bad weather.
We are constantly monitoring the climate forecasts, however, we are subject to the port captancy's decision on whether it is safe or not for us to operate our tours. Sometimes this notifications come at last minute.
We hope you give us another chance and get to experience our snorkeling tour next time you visit Cancun.
Regards.
Robert was our tour guide...
Ruben_C
, Mar. 2022
Robert was our tour guide and he was AMAZING! He told us about the places we were visiting as well as the surrounding areas. The shipwreck was absolutely beautiful. If you can swim at all you will have a blast! Robert was so helpful and was willing to go above and beyond to help make this trip memorable. I highly recommend going on this excursion!
First time in Mexico
Rhea_H
, Mar. 2022
Our Captain Baracuda (not sure if its spelled right) Alex (photographer) Monika (Guide) are the best. They look after us specially me and took care of us. Thank you guys for the great experience!
Do it
JASON_L
, Mar. 2022
Great experience and great crew at a great price. I would suggest this to others. It was nice that it was a quicker tour as well.
Fantastic trip!!!
Carly_S
, Mar. 2022
I had the best time on this snorkeling tour. Each site we went to was gorgeous, and I loved the photos that they took. Our guides were so funny and extremely knowledgeable. Thank you for such a great time!
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Why you are seeing these recommendations
Sorting, ranking, and search results
Viator wants to make your searches as relevant as possible. That’s why we offer many ways to help you find the right experiences for you.
On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You’ll see explanations of what those sort options mean when you select them.
You’ll see some experiences with a “Promoted” badge, which means that the operators of those experiences have agreed to pay Viator more to have their experience highlighted.
If you see an Experience Award Winner label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Viator over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We’re always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You’ll see explanations of what those sort options mean when you select them.
You’ll see some experiences with a “Promoted” badge, which means that the operators of those experiences have agreed to pay Viator more to have their experience highlighted.
If you see an Experience Award Winner label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Viator over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We’re always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
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