Dear Jocelyn,
Thank you for your review. We want to understand the situation properly regarding your feedback, since you are advising you did not had any option to be on a single ride.
To answer your concern, actually the type of ATV (single or shared) could be selected since you make your reservation online, you just have to read the instructions properly and follow them so you can purchase the package you want. The selection is made at the beginning of the process of the reservation, so maybe you missed it and the system automatically selected the share ATV.
Now, the second option is to purchase an upgrade to single rider while doing your check in. So, we have different option for your concern.
Best regards
Reservation department
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