Please contact our Customer service if you should need personal assistance for directions from Cancun, Playa del Carmen or Riviera Maya
If you are staying in a condominium or Airbnb, or your hotel is in an area with little influx or restricted access , our customer service will inform you of the the closest meeting point. PLEASE CONSIDER: The duration of the Cancun Extreme Zipline Canopy Tour is 4:30 hrs. Cancun Extreme Zipline Canopy Tour + Transportation is from 06:00 hrs. The durations presented may increase due to the vehicular traffic that occurs in the transportation. For hotels in Tulum our meeting point is Super Aki Grocery Store Tulum in Carretera Federal Tulum Ruinas s/n, 77780 Tulum, Q.R.
You can cancel up to 24 hours in advance of the experience for a full refund.