Enjoy a unique adventure on your Riviera Maya vacation: a camel-back ride through jungle, beach and sand dunes. Get up close and personal with these adorable animals that can reach over 6 feet (2 meters) tall: feed them, take pictures, and learn a bunch of fun facts, too. For ease, your package includes a guide, a safety helmet, snacks, bottled water and round-trip transfers, with pickup direct from select hotels.

Ride a camel through the Mayan jungle and along the beach
Stay fueled with simple snacks and bottled water
Professional photography of your adventure is available to buy
Round-trip transfers make life easy, with pickup direct from select hotels

What's Included

Safety gear (Protective Helmet is mandatory)
Bilingual Guide
Local medical insurance
Shared transportation service hotel - beach club - hotel at specific times
45 min guided camel ride and 15 minute instruction
Access to beach club and use of facilities

Food and drinks
Photographs
Lockers and key $10 USD (at the end of the tour will be returned)

Meeting And Pickup

Pickup points

Select a pickup point

Pickup details

If your hotel is not in the previous list please let us know, so a representative of our company can contact you and indicate the correct place and time for your pickup. This service has different schedules. The schedules variates according to the hotel, our representative will indicate the exact schedule confirmation via mail or via text message.

What To Expect

El Dorado Maroma

45 minutes • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Infants must sit on laps
Not recommended for travellers with back problems
Not recommended for pregnant travellers
No heart problems or other serious medical conditions

Minimum age to participate: 8
Minimum age to ride on your own: 16 (handling test required)
Minors aged 6 to 15 must participate on shared basis accompanied by a paying adult
This tour is not suitable for pregnant women, or persons with recent surgeries, heart conditions, or back problems.
Maximum weight per camel 100 kg / 220 lbs.
Most travellers can participate
This tour/activity will have a maximum of 10 travellers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveller Photos

Featured review

Taylor_W

I loved it! I’m a horsie girl and these beautiful creatures didn’t disappoint although a little different! They’re sweet gentle giants. I also loved how traveling solo was fine, some places make you feel odd about it but this experience no one batted an eye.

Reviews

3.5

12 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travellers.

Showing 1-10 of 12 reviews

So much fun

Shivani_V, May 2023

I did this for my birthday. So much fun. Ride was a bit late to pick me up but everything else was perfect.

This was such a great...

Aleshia_U, Apr 2023

This was such a great experience! 10/10 recommend. The Tour staff were amazing ! and the camels were so sweet and calm. The camel names were tati and chey ! so cute !

Camels for the win.

Taylor_W, Apr 2023

New life

Jeremiah_C, Mar 2023

Great exciting experience, had a lot of fun on the camel ride. Definitely feel any first timers will enjoy it as well.

Amazing experience!!!

Sherry_F, Jan 2023

The guides were wonderful and very knowledgeable regarding the camels and their habitat. The camels were so sweet and amazing!

Response from Host, Feb 2023

Hello Sherry, We are glad you enjoyed your camel ride and the beautiful views of the beach. We look forward to seeing you again for other amazing tours in Riviera Maya. Thank you for your preference. Have a great day!

Waste of time. Do not book.

Nasira_A, May 2022

They changed my itinerary 3xs including the day I was supposed have my activity. When the driver didn’t show at 9am I called them to find out what was going on, they said oh we are changing the time, That was at 9am. I waited until 11am then they didn’t show again and told me to contact Viator for my refund. Such a waste of time, inconsiderate, and a unprofessional!

Response from Host, June 2022

Hello Nasira, thank you very much for contacting us and reporting your experience, this kind of situations help us to improve the quality of our service. We are sorry that you were not able to experience the camel ride tour, due to a human error we did not confirm the exact time of your pickup, we would like to tell you that we have proceeded to refund your tour because we understand that it was not your fault. This refund will be reflected within 3 to 5 workdays. We hope you give us the opportunity that in your next visit to the Mexican Caribbean we can give you our services and experience the complete tour that we have prepared for our travelers to know the wonders of our country. Thank you for your understanding and have a nice day.

Online it said it was...

Louvencia_L, Mar 2022

Online it said it was available. Booked and they emailed me a few hours later saying it’s not available for the time and day I choose.

Response from Host, Apr 2022

Hello Louvencia, thank you very much for your comment, we have investigated your situation. You made a reservation for three people which we confirmed and sent the necessary information to make the tour. Due to situations beyond our control the tour was cancelled, then you made a second reservation, however, there was no longer availability of places for the camel ride, we did our best to give you the places, but the second reservation was one day before the date of the tour, therefore it was not possible to get them. We appreciate your understanding, and we look forward to your next visit to enjoy this unique tour in the Mexican Caribbean.

Unique and fantastic experience

Michael_S, Jan 2022

Ever and his team were very friendly, pleasant, and experienced. This is such a unique activity and one that we will remember forever. We really enjoyed the interaction with the camels. Not only did we get to ride them, but had some time to feed them, pet them, and learn more about this majestic animal. This is one we will definitely do again.

Response from Host, Feb 2022

Hello Michael! Thank you for sharing us your comments. It is great to know that you had a wonderful day full of magic and unique moments! We hope you come back soon and live with us a new adventure, see you soon!

A great experience

Charles_W, July 2021

The downside is that we were cheated out of at least a half hour due to very heavy traffic from Cancun. Not really fair. We definitely enjoyed our time that we had. The grounds are beautiful and the guides could not have been more attentive and helpful. If not for the time we felt we had paid for it was fantastic.

Response from Host, Jan 2022

Hello Charles. Thank you so much for contacting us and notifying us about this situation. Your comments help us to improve our services. Unfortunately, the traffic is not in our scope of action because sometimes accidents occur on the road that delay our schedule. We appreciate your understanding, have a nice day.

GreatCamels

Marietta_D, June 2021

The guides are so good and caring toward these huge animals, I laughed when they first said they were like dogs, they practically are - loving to be loved. You treat the animals humanely and they are well taken care of - great job. The guides are awesome, Luis, Benny, Ever and Bernard work so hard constantly watching and making sure both the guests and the camels are having a good time. I would absolutely do this again when next in Cancun. Brilliant!

Response from Host, Jan 2022

Hello! Thank you so much for your preference and trust. Your comments help us to improve our service. We hope to see you again in the Mexican Caribbean!

Not to good

Devin_G, June 2021

Didn’t get to ride a camel got stuck in a atv line behind a family should really separate those two for the fun of adults

Response from Host, Jan 2022

Hello Devin. Thank you so much for contacting us and notifying us about this situation. Your comments help us to improve our services. In advance, we offer you our sincere apologies on behalf of our entire team. Thank you for reaching us and giving us your feedback, have a nice day.

Camels tour

Adrian_L, June 2021

My tour was canceled for rain and wind I’m waiting for my refund my phone number is 3059270506 please let me know thanks