If your hotel is not in the previous list, please let us know in which hotel are you so a representative of our company can contact you to indicate the correct place and time of your pick up. We ask you to indicate the hotel where you are in the special requirements box and also with your email. This service has two different schedules, the first one is for a morning tour and the pick-up could be between 7:30 am to 9:00 am and the second is for noon tour and the pick-up could be between 11:30 am to 13:00 pm. The schedules vary according to the hotel, our representative will indicate the exact schedule via mail or via text message.
You can cancel up to 24 hours in advance of the experience for a full refund.