Xel-Há Park All-Inclusive Admission Ticket

Badge of ExcellenceSolidaridad, Mexico

From USD 117.94

Select Date and Travellers

Free cancellation
Up to 24 hours in advance.
  • 6 to 8 hours
  • Mobile ticket
  • Offered in: English


Xel-Ha’s status as one of the world’s greatest nature parks attracts large crowds desperate to experience the theme park’s aquatic activities. Guarantee your entry to one of Riviera Maya’s top attractions with this all-inclusive Kel-Ha admission ticket, which include an all-you-can-eat buffet and unlimited drinks. Enjoy access to all of the park’s attractions, which include ziplines, coral reefs, jungle trails, caves, and cenotes, and use the facilities free of charge. Ideal for families.
  • All-inclusive admission to Xel-Ha theme park in Playa del Carmen
  • A fun-filled day out ideal for families
  • Experience more than 20 attractions, such as caves, cenotes, jungle trails, coral reefs, and ziplines
  • Enjoy an all-you-can-eat buffet, unlimited drinks, and use of the park's facilities
  • Visit the park any time between 9am and 6pm

What's Included

  • Unlimited snorkeling
  • All-you-can-eat buffet (Mexican and international cuisine)
  • Unlimited domestic open bar and soft drinks
  • Access to Children's Playground
  • Life jackets, inner tubes and bicycles in designated areas
  • Lounge chairs, hammocks and rest areas
  • Use of lockers and a towel
  • Restrooms, changing rooms and showers
  • Souvenir photos (available to purchase)
  • Hotel pickup and drop-off
  • Photos
  • Optional Activities (SeaTrek, Snuba, Adrenalina) available at extra cost
  • Hotel Pick up and Drop off

Meeting And Pickup

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

  • 8/16/2023 - 12/25/2023

    Monday - Sunday : 08:30 am - 06:00 pm

  • 12/26/2023 - 12/31/2023

    Tuesday - Sunday : 08:30 am - 06:00 pm

  • 1/1/2024 - 3/24/2024

    Monday - Sunday : 08:30 am - 06:00 pm

  • 3/25/2024 - 4/7/2024

    Monday - Sunday : 08:30 am - 06:00 pm

  • 4/8/2024 - 6/30/2024

    Monday - Sunday : 08:30 am - 06:00 pm

  • 7/1/2024 - 8/15/2024

    Monday - Sunday : 08:30 am - 06:00 pm

  • 8/16/2024 - 12/25/2024

    Monday - Sunday : 08:30 am - 06:00 pm

  • 12/26/2024 - 12/31/2024

    Monday : 08:30 am - 06:00 pm

    Tuesday : 08:30 am - 06:00 pm

    Thursday : 08:30 am - 06:00 pm

    Friday : 08:30 am - 06:00 pm

    Saturday : 08:30 am - 06:00 pm

    Sunday : 08:30 am - 06:00 pm

What To Expect

Make your way to Xel-Ha aquatic theme park, located only 5 miles (9 km) from Tulum, anytime between its opening hours of 9am and 6pm. In order to take advantage of the park’s numerous attractions, a full day at Xel-Ha is recommended.

On arrival, you’ll receive your all-inclusive wristband and a park map to help you navigate. Spend the day satisfying your appetite for adventure on the Salpichanga Ziplines, the Floating Bridge, and during a bike ride through the Land of Huh.

Alternatively, relax during a river or snorkelling tour, flounder in the refreshing water of cenotes, or take a serene stroll around Chacah’s Garden. Throughout the day, revitalize with cold drinks from an open bar while relaxing on one of many shaded hammocks.

When hunger strikes, feast on an all-you-can-eat buffet featuring dishes inspired by Mexican and international cuisine.

Xel-Ha Park by Xcaret

Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member.
  • Use sunscreen and insect repellent that are free of the following chemicals: benzophenone, etilhexila, homosalate, octyl methoxycinnamate, octyl salicylate, octinoxate, oxybenzone, butyl methoxydibenzoylmethane.
  • Wheelchair accessible
  • Stroller accessible
  • Optional activities are not included. These are educational activities of interaction with wild life, Sea Trek, Snuba, Zip Bike, Temazcal
  • Near public transportation
  • Infants must sit on laps
  • Most travellers can participate
  • It is recommended that you wear a swimsuit, water shoes comfortable clothes
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.

Traveller Photos

See more

Traveller Tips

Staff where great with drink making and plenty of things for adults to do
Zip lines way too easy Food is OK Park is clean


662 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travellers.
Showing 1-10 of 662 reviews
Experience of a lifetime
Shikha_G, Sept 2023
Absolutely amazing! Natural wonder that was tons of fun. This is a must do experience at some point in your travels- nothing like this anywhere else in the world. The food, the service, and the set up made the water park even more impeccable. They have a river float area, tons of open water to snorkel and swim in, and lots of random fun activities like little hidden caves and cliff jumps. The park has an intelligent design, which makes it easy to relax- for example, if you drop off belongings in the locker area at the start of the river float, they automatically take them for you to the end of the river float so you’re not running around wasting time finding your stuff. Signs also tell you how long walks are to the next bathroom. There are lockers and life jackets throughout the park so you never have to backtrack or worry about not grabbing something.
Just a wonderful time
Camille_H, Aug 2023
A very unique experience. Very relaxing. Food was very tasty. Suggest adding fans in the locker rooms.
Xel-Ha was great, but don’t buy on Viator.
John_W, Aug 2023
Sorry Xel-Ha, we had a great time there and the food was fantastic. The rating is for Viator not honoring their low price guarantee. I found numerous vendors, including the Xcaret website, which sold tickets for much less than Viator. Save money and don’t buy it on Viator
Highly recommend this park!
MARCIA_L, Mar 2023
First time visiting Mexico. The park was big and had lots of great opportunities to explore and experience lots of water related activities. We had a great time! Food and beverage service was very good. I thought the price was very reasonable when compared to expensive theme parks. Making it all inclusive, kept everything easy, convenient and it was all well done. Staff was excellent!
A fun day
Danielle_H, Jan 2023
A great experience. My son was in a wheelchair, but is able to walk short distances and was able to access almost everything.
Great place to visit
Eduardo_R, Aug 2022
Well worth the 100 bucks. Food and drinks all included. Awesome time ! Food was good and the aquatic life was nice.
Don't risk slide!!!!
rick_h, May 2022
The slide is not safe! And I warn other tourist. You can become very disoriented at bottom. You will not realize when it is end of slide and end up underwater flailing, not knowing where up is. A lifeguard had to pull me out as I was choking with water in my sinus. It is not about whether you can swim or not! This is dangerous and would never be allowed in states.
Wonderful day
Lisa_D, Apr 2022
Great time,we did a loop through the park first before doing everything else while is was earlier in the morning less hot for a walk.
If you buy your ticket on...
Scott_S, Apr 2022
If you buy your ticket on line you have to wait in a line to get bracelets. The line was agonizing and slow. It took about a half an hour to get into the park.
Busy, Busy, Busy
April_C, Mar 2022
I will start by saying beautiful location. Loved the snorkeling and cliff jumping. If you are a very patient person and are not expecting to drink anything while there then this place would be perfect for you. My family of 6 went, kids are 13-21. Very lucky I did not have younger kids there because that would have been hard. The lines for any food or drink were 45min+. Yes to get one drink. Picture 45-100 people in line with one bartender with each person ordering 5 drinks each because they know they will never get service again. We were even willing to buy drinks at gift shop out of cooler but they did not sell them. At arrival waited inline for 40 minutes. At end of day waitied 40 minutes for taxi. Again, my kids are older, but with little kids, 85 degrees out and no drinks, constantly waiting it would have been rough. I am glad they got to see it, but we will not be going back again.
Better than some parks in the US
Floren_R, Mar 2022
Amazing all inclusive water park! First time in Xel Ha after booking as a recommendation from another friend and it did not disappoint! There were so many things to do! My group did the scenic bike ride to the river, did the lazy river and cliff jumps as well as the slide and snorkeling. The included buffet was excellent and had endless pina coladas! Definitely will return and recommend to others!
Highly recommend
chad_j, Jan 2022
This was hands down my kids' favorite place we went on our Cancun vacation. So many fun things to do and see!
We loved the experience...
Misha_P, Dec 2021
We loved the experience and the attention to detail around the park. We also loved that alongside everything being very entertaining it also seemed To be very conscious of the wildlife within the park.
Very fun! But be prepared for paying for extra fun activities
Michael_B, Nov 2021
We all had a great time at the park everyone very friendly & welcoming. Having to find our own ride was a pain. But it worked out.. luckily but cost more. Snorkeling was fun but not crystal clear waters & not as many fish as I thought there would be. One day is not enough to do everything. Many of the activities are extra money. So be prepared for that.
Xel ha nice place
Tuan_N, Aug 2021
Nice and friendly peoples. This is natural park for real. food and drink is free but they reserved very nice.
Must visit
Teresa_W, May 2021
Fantastic experience! The views were amazing, everyone was attentive. The fact that food and open bar is included makes it worth it alone! Do all the activities and have a good time.
It's ok
961maut, Aug 2019
We were lucky to be there during the low season Park is well organised but not much to do Snorkeling easy and not so many fish. Zip lines way too easy Food is OK Park is clean
692jam, July 2019
Skeptical that is was more aimed at the kids, but they had me at open bar. Staff where great with drink making and plenty of things for adults to do
Really Enjoyed!
Robynne_D, May 2019
This Xel-Ha All-Inclusive was awesome. Fabulous natural water adventure park, activities, snorkeling, great food and drinks - everything you need for a full day of fun. We plan to do it again. Well worth it.
Well worth the day trip. So many...
Debra P, Mar 2018
Well worth the day trip. So many things to do from snorkelling to tube floating down the lazy river. The food and drinks included allow you to spend a full day with plenty of time for eating and drinking as well.

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