Cancun

Tour Cenotes Oasis Maya by Xcaret from Cancún and Playa del Carmen

Badge of ExcellenceCancun, Mexico
Xenotes Adventure Tour at Mayan Cenotes
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From USD 142.99

Select Date and Travellers

Free cancellation
Up to 24 hours in advance.
Cancun Tours
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Audio Guides
Kid-Friendly
Likely To Sell Out
Unique Experiences
  • 9 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Explore the Yucatan jungle's flooded sinkholes, or cenotes, during this full-day guided eco-adventure. Paddle through the underground caverns on kayaks, snorkel in the subterranean aquatic habitats and float on the azure water on inner tubes. Listen as your guide recounts Mayan folktales about mythical guardians that protect these sacred water sources. This small-group tour, limited to 19 people, includes snacks, a gourmet picnic lunch, and round-trip hotel transportation.
  • Mayan cenote adventure tour in the Yucatan
  • Snorkel and kayak in four swimming holes amid aquatic flora and fish
  • Rappel down rock walls in a semi-open cenote and zipline over an ancient cenote
  • Enjoy a variety of cheeses, deli meats, rustic breads and fresh salads for lunch
  • Round-trip transport by air-conditioned vehicle from Cancun and Riviera Maya hotels
  • Small-group tour limited to 25 ensures a more personalized experience

What's Included

  • Local English- and Spanish-speaking guide
  • Use of necessary equipment
  • Picnic lunch
  • Non-alcoholic beverages en route
  • Hotel pickup and drop-off
  • Light refreshments (coffee, chocolate, sweet bread)
  • Priority Access: You can have your admission bracelets on the bus on your way to the park.
  • Gratuities
  • Souvenirs (Available to purchase)
  • Photos (Available to purchase)

Meeting And Pickup

Pickup points

Select a pickup point

Start time

08:00 am

Pickup details

- During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup. -In case your accommodation is not a hotel you must indicate your exact address including street name, outside number, interior number, county, postal code and city. - To know the exact time and meeting point you must send a message thry the option on your reservation or must call us at least 24 hours prior to the visit date purchased. - We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes. - Let us know if you are not in need of transport. - We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property. - The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. The guides will say the tour name out loud. - Upon your pickup, please present your printed or digital voucher and photo ID for boarding the bus to obtain a bracelet for entering into the park. - If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us. - You must be 10 minutes early at the assigned location. - Transportation service is not private so you will share the bus with some other visitors of Grupo Xcaret.

What To Expect

Following pickup at your hotel in the morning, board the comfortable tour vehicle and settle in for the ride to Puerto Morelos. Get to know your small group while enjoying coffee, pastries, and chocolate. Learn about the unusual geological formations that you are about to visit, a network of underground caves connected by subterranean rivers. 

Each cenote represents a different element: earth, water, fire, and air. Hear about the Mayan legends and mysticism that surround these sinkholes and the myth of the alux, or spirit beings that guard the cenotes.

Rappel down the rock walls of Lu’um (earth), a young and semi-open cenote. Here, water flows horizontally and connects to the aquifer through tunnels and caves. Finally, zoom along parallel ziplines at Lik’ and feel your adrenaline pumping on this high-flying adventure across the pool. Enjoy swimming in the slow-flowing water of this ancient cenote, which is fully exposed to the lush vegetation due to its collapsed walls.

K’aak (fire) is an open cenote with underground currents, surrounded by vertical walls and interesting landscapes. Interact with nature as you paddle a kayak or float in an inner tube amid the verdant jungle. Visit Ha’ (water), a cavern cenote with aquatic fauna and beautiful rock formations, and explore underwater gardens of water lilies in a stunning natural setting. Snorkel in calm waters with great visibility as you come face to face with colorful fish.

Eat a gourmet picnic lunch accompanied by beer, water, wine, and coffee before returning to your hotel for drop-off.

Xenotes Oasis Maya by Xcaret

9 hours • Admission Ticket Included

Xenotes Oasis Maya by Xcaret

30 minutes • Admission Ticket Included

Xenotes Oasis Maya by Xcaret

1 hour • Admission Ticket Included

Xenotes Oasis Maya by Xcaret

1 hour • Admission Ticket Included

Xenotes Oasis Maya by Xcaret

1 hour • Admission Ticket Included

Xenotes Oasis Maya by Xcaret

1 hour • Admission Ticket Included

Xenotes Oasis Maya by Xcaret

1 hour • Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • It is recommended that you bring aqua shoes or water socks
  • Minimum age is 6 years. Important: Children must be accompanied by an adult all the time
  • Not wheelchair accessible
  • Note: please avoid using makeup or chemical repellents that affect the ecosystem of the cenotes, use only chemical-free sunblock
  • Minimum age to drink alcohol is 18 years
  • Maximum weight is 250 pounds (113 kg)
  • Not recommended for travellers with back problems
  • Not recommended for pregnant travellers
  • No heart problems or other serious medical conditions
  • Travellers should have a moderate physical fitness level
  • The Voucher schedule is informative.
  • The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya and if your hotel is not in our routes we are going to confirm the pickup at the nearest point available.
  • Tours and days of operation are subject to availability and changes.
  • If by the time you had confirmed your purchase you do not have your hotel name, you must call us at least 24 hrs before your visit day to arrange your pickup.
  • This visit is not recommended for people suffering from cardiac, pulmonary or spinal problems, asthma, diabetes or hypertension, or for pregnant women.
  • Also keep in mind that due to the location of the cenotes is in the middle of the jungle, mobile phone service is probably unavailable, some roads to reach them are not paved and could be bumpy.
  • The average temperature of the Cenote water is between 75 and 78°F during the year.
  • Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
  • All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
  • We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
  • We accept changes of visit dates from one day to another with the restriction of one day before.
  • Your safety is essential for us so the use of life jackets is mandatory for water activities.
  • Some activities have a check point for health issues
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • This tour/activity will have a maximum of 15 travellers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.

Traveller Photos

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Featured review
David_B
We had an excellent time on this Cenote tour. Pick up and drop off at our resort in the hotel zone went smoothly. The different cenotes were beautiful and each experience so fun. Was adventurous enough for those looking for a thrill, but also had plenty to see and do if you aren't a daredevil. Zip lines, rappelling, water slides, kayaks and snorkeling in beautiful surroundings with an excellent lunch and great guide mean I highly recommend this trip. Our guide was Angel aka #papamonkey and he was great! He was helpful, informative and fun! Would definitely request him if I were to do the tour again Recommendation: wear water shoes instead of flip flops. Bring a change of dry clothes. Bring a waterproof pouch for your phone/camera if you want to take photos. I wore a swim shirt/rashie with my swim suit. It wasn't 100% necessary, but I'm glad I had it. Water was not freezing, but it is cool. Bring cash if you think you might want souvenirs or the photo package. They do take credit cards for those things, but it goes much faster with cash.

Reviews

5.0
712 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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0
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Reviews by Viator travellers.
Showing 1-10 of 712 reviews
Epic From Start to Finish
Memphis_W, Sept 2023
From the bumpy dirt road ride in, the perfectly timed and presented snack & lunch, clean & even picturesque restrooms, the engaging guides to the incredible jungle and water experience, the while trip was epic. Despite having to move so many people through the various activities, each was so enjoyable that we didn't mind how quick each one was. They packed way more fun & awesomeness into this experience than we expected and would definitely recommend it. The kayaking was beautiful and shirt enough that we weren't too exhausted for the rest. We had multiple opportunities to muster up the guts to jump and try different poses on thd ziplines. 🫶🏼👍🏼👍🏼
Photos Scam still had Fun though...
Jennifer_C, Sept 2023
Do not purchase the photos! They lied to me about the price and the code they provided did not work so I did not receive my pics! Xcaret customer service's response says their technical team is maintaining their photos which is slowing down their photo processing and will get back to me when it's resolved... Also note: when purchasing the pics they had to split the total payment into 3 separate transactions... I was getting really annoyed because the photographer didn't explain this to me until after he did the first one. This really ruined the experience for me... It felt sketchy and was not explained properly. Other Tips: Bring Water Shoes! I should've listened to the reviews and brought some myself. You will have to walk through a dirt path in the jungle. If you do forget to bring them, they sell them at $27. Bring a water bottle! The only time you will get water or liquids is during snack time and lunch. In between all the trips, there was no access for water. I guess the only pro I can say about my experience is that the overall activities were still really fun! For people who enjoy having a bit of adrenaline and being in the water then this tour is for you! Our tour guide was great and gave us a bunch of confidence and energy throughout the entire day. The only activity that was disappointing was snorkeling. The water wasn't clear and it was in a pretty small swimming hole. Honestly I would still recommend this tour, but just be wary of the photos, bring your own waterproof case, water shoes & water!
Amazing!
Samantha_S, Aug 2023
We had the best time on this trip! Our tour guide, Uriel, was incredible. He was knowledgeable, friendly and had a great sense of humor. The activities were so much fun and we enjoyed our day so much!
Our favorite part of the...
Kristen_L, Aug 2023
Our favorite part of the experience was cave swimming, along with kayaking! Our tour guide, Alberto, was so fun to explore with and made our excursion memorable. We would definitely recommend this experience to anyone.
Best experience in Cancun
Pauline_B, July 2023
Adrian our tour guide was great! He picked us up on time at the hotel and the entire experience was amazing. He was very informative about each cenote. It was a very enjoyable experience. The views were breathtaking in the cave and fueled my adrenaline junkie.
My husband and I had a...
Erin_O, June 2023
My husband and I had a great day exploring four different cenotes on our honeymoon! Our tour guide, Gabriel, and our photographer, Jesus, were both AWESOME, and they totally helped make our experience great. Ziplining and cliff jumping were our favorite activities. The guided descent into the cave cenote doesn't seem like it will be much but is so stunning that it was my favorite part of the day. My husband and I agreed that the snorkeling was pretty meh. Overall, we had a great day.
A+++ GUIDE and really fun even tho it rained.
Patricia_W, June 2023
We had van 466 on june-5-2023 picked up at dreams sapphire. I can't remember the drivers name but he was very good and did an excellent job. All the guests in our van were having a lot of fun. I would definitely recommend this Trip to any of my friends that come to the area. Especially our driver.
Lifetime memories
Heather_G, June 2023
Swimming, snorkeling, kayaking, slides, ziplining and cliff diving. What more can you ask for!? Some great tips in the reviews and definitely worth the trip. Will definitely be a long-term memory, and making a lasting impression with our teens. So fun!
Must do!
Bianka_M, May 2023
Amazing tour you won’t regret it! Don’t forget to bring water shoes! There’s also a photographer and we spent the day living our best lives with no phones but memories captured.
Eagle
Kimberly_B, May 2023
Gobble was a great guide. He made our first time to Mexico and doing an excursion so much fun. We will be back soon.
The perfect water adventure!
kevinemard, May 2023
This was the BEST tour! Our guide Gabi was amazing! Gabi was a fantastic tour guide, friendly, knowledgeable, and a great driver through the jungle! If you love water and adventure then book this trip, you will not be disappointed. We visited 5 cenotes, each clean and well kept, and had restrooms/changing rooms. We had so much fun zip lining, snorkeling, kayaking, rappelling, water sliding, and cliff jumping. This is trip is very well organized. We never had to stand in any lines. All of the cenotes were beautiful and unique. All of the employees were super helpful and encouraging. Everyone was so friendly and accommodating at each cenote. We absolutely loved this cenote hopping experience! Each cenote offering a different natural unique physical challenge to access the water. One of the best adventure activities we have ever done. Highly recommend the tour and Gabi! I highly recommend this tour to anyone visiting Cancun or Playa del Carmen. What an amazing experience!
Don't miss this!
Judi_R, Apr 2023
This is trip is very well organized. We never had to stand in any lines. All of the Cenotes were beautiful and unique. The activities keep the day full of adventure. Nothing was too scary, just lots of fun. All of the employees were super helpful and encouraging. Definitely go on this trip!
Dream come true experience !
Vikram_D, Apr 2023
We absolutely loved loved this Xenote hopping experience. Each one offering a different natural Cenote with a unique physical challenge to access the water hole. Lu’um the earth cenote was spectacular ! iIk the snorkeling cenote was a lot of fun! One of the best adventure activities we have ever done. Beats the continental US by a margin. Huge shoutout to our awesome guide Gabriel (Gabo) and our photographer Karina ! Highly recommend the tour and Gabo !! Happy Birthday Gabo !!
Book this…you will not be disappointed
shari_o, Apr 2023
If you love water and adventure then book this trip.. you will not be disappointed. Our tour guide was amazing. Everyone was so friendly and accommodating. A few tips: 1. Bring a change of clothes. 2. Wear swim shoes. 3. Do not wear sunscreen, perfumes, etc.. anything that can mess with the eco system. 4. Bring a backpack for your belongings. 5. Bring a waterproof phone case that floats if you want to take your own pictures. You leave your belongings in the bus. It’s safe. They proved towels. The lunch was good. They will also provide goggles at one of the Cenotes. If you want to wear Goggles all the time then bring your own.
Really good tour. Well...
Simon_B, Apr 2023
Really good tour. Well organised. We visited four cenotes. The van was comfortable. The timing at each cenote was appropriate, didn't feel too rushed. There were good breaks for coffee and lunch, all food included. The cenotes were also varied, so it was good to experience different types of cenotes. The tour guide Liz was very kind and lovely. The only thing to bear in mind is please bring your own wet shoes, otherwise you'll have to buy them from them and you can find way cheaper if you buy on your own.
Best Tour Ever
Katelyn_M, Feb 2023
This was the BEST tour! Saw a total of 5 cenotes, each stopping point was clean and well kept, and had a restroom and changing rooms! The bus ride was approximately 1 hour away from the first cenote. Had so much fun zip lining, snorkeling, kayaking, rappelling, and then the last cenote had a water slide, zip line, and a cliff jump! Overall this experience was our BEST tour (we also did Isla Mujeres and Chichen Itza previous days) and would highly recommend. Lunch was excellent as well, they also provided snacks and hot cocoa after the first cenote which was amazing!!! Tour guide Elliott was hilarious and we loved him so much:)
5 star excursion!
Monica_H, Feb 2023
Our guide Cerva was the best. He even participated in activities with us. The cenotes were beautiful. Snacks and lunch were amazing. Wonderful experience all Around. Would definitely book again!
Great experience
gintaras_b, Jan 2023
The best trip in Cancun if you want to see nature and be active all day long. Try and you will be very happier
Best thing to do in Playa Del Carmen
Jorge_T, Jan 2023
I recently went on the Xcaret Cenote Tours with tour guide, Cynthia and it was an amazing experience. The Cenotes were all unique and offered a variety of fun activities. Cynthia was a fantastic tour guide, she was friendly and knowledgeable, and a great driver through the jungle. I highly recommend this tour to anyone visiting Cancun or Playa del Carmen.
A must do here!
Jamaris_C, Jan 2023
An amazing experience. Definitely recommend for a once in a lifetime experience for anyone looking to have a little relaxing time with a bit of thrill with the ziplines.
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