Dear Andrea,
Thank you so much for sharing your amazing experience of the One Day Bacalar Seven Color Lagoon Adventure on TripAdvisor! :)
We are thrilled to hear that you had a fantastic time despite the less-than-ideal weather conditions.
Erick, our outstanding tour guide, will be delighted to know that you appreciated his exceptional service. Ensuring your safety and comfort throughout the excursion was his top priority, and he made sure to assist you every step of the way. We're glad that he was able to provide you with a luxurious experience and answer all your questions, allowing you to relax and enjoy the lovely resort.
It's unfortunate that the choppy waves prevented you from kayaking, but we're pleased to hear that you still had a great time exploring the lagoon. We take pride in offering authentic and delicious meals, and we're delighted that the tacos, especially the al pastor meat, left a lasting impression on your taste buds. Your recommendation means a lot to us, and we truly appreciate your kind words.
We're honored that you chose our tour during your cruise call at Costa Maya Port. It was a pleasure serving you, and we hope to have the opportunity to welcome you back for another extraordinary adventure in the future.
Once again, thank you for your glowing review and for being our valued guest!
Best regards,
The Next Experience Travel Team