Hello Pascale. I am sorry to hear that you were dissapointed. Unfortunately this day, it was rainy and muddy so the vehicle was a little dirty on the outside, but otherwise it was a new style, four door Jeep Wrangler with air conditioning. We made sure to provide all the services we promised, tequila tour, Mayan village tour, authentic lunch as well as a friendly private French speaking guide. The rainy weather makes mosquitos more active as well. Unfortunately both the weather and the mosquitos are out of our control. It sounds like you do not have any complaints about the services provided on our part.