Discover Japan's famed hot spring town of Hakone on a private tour. Your guide will introduce you to the highlights of the town, including the Hakone Ropeway Owakudani Station, Ajisai Bridge, and Hakone Open-Air Museum, and take you to the most spectacular viewpoints where you can soak up the view of Lake Ashi and Mount Fuji.

Discover Hakone on a comprehensive guided tour
Private tour, exclusively for your party: A personalized experience
Learn about the history and culture of Hakone from your guide
Get excellent views of Mount Fuji and Lake Ashi

What's Included

Tour Guide
Private Tour
Necessary expenses for the tour guide

Travel expenses and entrance fees for your own
Money for food/drinks, souvenirs and extra activities for your own
Hotel pick-up and drop-off
The use of private van

Meeting And Pickup

Meeting point

Hakone-Yumoto Station
Yumoto, Hakone, Ashigarashimo District, Kanagawa 250-0311, Japan
Hakone Yumoto Station

Start time

09:00 am

End point

This activity ends back at the meeting point.

What To Expect

Ajisai Bridge

10 minutes • Admission Ticket Free

The Hakone Open-Air Museum

1 hour 45 minutes • Admission Ticket Not Included

Hakone Ropeway Owakudani Station

35 minutes • Admission Ticket Not Included

Owakudani

40 minutes • Admission Ticket Free

Hakone Pirate Ship Tōgendai Port

40 minutes • Admission Ticket Not Included

Onshi Hakone Park

15 minutes • Admission Ticket Free

Hakone Shrine / Kuzuryu Shrine Singu

30 minutes • Admission Ticket Free

Additional Info

Confirmation will be received within 48 hours of booking, subject to availability
Not wheelchair accessible
Stroller accessible
Near public transportation
Please wear comfortable clothing as this tour involves a lot of walking.
Please note that transportation and spots may slightly change depending on the weather and climatic conditions.

Please note that the waiting time for transportation becomes quite long during congestion and on weekends. Therefore there is possibility to shorten the stay time at each spot or skip some spots.
The travel expense is not included in the tour fee. Please bring extra money to experience this tour to its fullest. (Entrance fees, transportation fees, activity fees, etc. - at least about JPY 7,500)
If you do not arrive at the specified starting place after 60 minutes from the agreed meeting time, the tour will be considered canceled.
Most travellers can participate
This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.

Traveller Photos

Reviews

5.0

22 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travellers.

Showing 1-3 of 22 reviews

Amazing hakone tour

Dwight_T, May 2023

What an amazing tour! Hori did a fantastic job. Even though it was raining that day, he planned out the day. He had all the bus,trams,boat scheduled out. Even lunch was great. Good English, knows his history. We had an amazing day. Highly recommend...

Response from Host, May 2023

Thank you for your fantastic review! We're delighted to hear that Hori provided you with an amazing tour experience, even in the rain. His planning, knowledge, and excellent English skills contributed to a memorable day. We appreciate your recommendation and hope to welcome you back soon!

Disappointing and expensive

Nghia_C, Jan 2023

This is a very expensive tour for what we experienced. Whilst Max our tour guide was nice, and he was happy to take photos for us, it started and ended up very disappointing. We rushed through the Picasso museum which we wanted to spend more time on, then finished the tour a head of schedule because we had covered everything earlier then anticipated. We ended up trying to fill in the time (by sitting around) waiting for the sunset when we could have spent more time at the museum earlier in the day. Just bad planning! Max bought some Japanese sweets for us to try, which ordinarily would be a nice gesture, except he bought one for himself and one for us to share between the two of us - what?! We just paid for your lunch, which cost 3 times the amount of the small sweet and you couldn't buy us one each?! - We were dismayed. Further, Otomo Tours and the tour guides needs to be more clear on whether the tour guides lunch needs to be covered, as there was some confusion. Apparently we didn't have to (but on another tour with the same company we did?!), but it wasn't made clear to us until it was too late. In hindsight we could have visited the places ourselves and saved us a whole lot of money. Disappointing.

Response from Host, Jan 2023

Thank you very much for your review. At otomo, we strive to give our customers the best experiences possible, so it pains us to hear that you and your travel partner were unable to have that experience with us. Please accept our sincerest apologies for our shortcomings, and we will work harder towards improving our products based on your comments. While we understand that you would liked more time at the Hakone Open-Air Museum, we also seek your kind understanding that as this is a tour, we are unfortunately unable to spend too much time at one particular spot, at the expense of others. In addition, regarding the lunch issue, we make our policy (as explained in our reply to your other review) clear to our guides, but there could have been lapses in communication along the way, so we will ensure that this does not happen again in the future. Thank you so much for choosing us and for your feedback, and we promise to make our experiences better for all our guests in the future.

Our favorite day in Japan!

Barb_H, Nov 2022

Our tour of Hakone was our favorite day in Japan! Max was the ultimate tour guide! We saw more sights than we thought possible in one day. He navigated the public transportation and helped us purchase tickets. He answered all of our questions, was extremely knowledgeable and was pleasant to talk to. We were able to be flexible with the timing of each stop, spending more time in some than others, based on our preferences.

Response from Host, Nov 2022

Thank you very much for your review! At otomo, we strive to give our customers the best experiences possible, and we are elated that your tour at Hakone made it your favorite day of your trip in Japan! We will be sure to pass your comments to your guide, Mr. Max, to let him know that you appreciated his services and vast knowledge in answering all your questions. Thank you so much for choosing us, and we hope to see you again!

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