Thank you for taking the time to review us and we appreciate your honest feedback. Occasionally, the road to the summit is closed due to poor weather conditions by the council. When this occurs, no vehicles are allowed to access the mountain road, so in this case a smaller vehicle wouldn't have made the difference. We do make allowances for this and provide alternate touring to another lookout with stunning views of Hobart and surrounds. We do make mention of this in our tour itineraries. With regard to the Female Factory, they have made some changes recently to their entry and ticketing system which now require a separate tour. We now advertise this as an opportunity to view the remains after the Cascade gardens visit and for the driver/guide to share the history whilst we are in the area. We apologise if you were of the understanding that entry was included. Once again we thank you for your valuable feedback and we are sorry that our tour didn't meet your expectations on this occasion.