Aloha and thank you for taking the time review our LOST & Movie Tour. I am truly sorry that you feel that tour was not a good value and that you did not receive what you paid for. Waikiki has been overwhelmed with visitors this summer. Long lines for everything, tours, restaurants, Pearl Harbor, etc. It seems that many more people than normal have come here after COVID and a year of being locked away, and, Hawaii is a very safe pace to visit. This year we have had more people than ever, especially people who booked with Viator, who are not LOST TV show fans. We call ourselves the LOST & Movie tour company for a reason, because that is what we do, we focus on LOST and Movies filmed on Oahu. Many people take our tour each year because we are reasonably priced and drive around different parts of the island and not only talk LOST & Movies, but aspects of Natural History as well. I can say that I have never had a LOST fan take any of our tours and feel that it was a waste of time and money. Most come away with a new understanding of how incredible the minds of the creators of the show were, to find and use all these locations, all over the island and make one of the most popular TV shows in history. And it was almost entirely filmed on this one island alone, not in Australia, or Nigeria, or Thailand. Most of our guests come away with a new appreciation for LOST and Movies filmed here. I may be the owner, but I conduct many of the tours myself and I know the reaction of our guests. That is why I like doing some of the tours myself, it keeps me up to speed with people's reactions and interacting with our guests is fun! At any rate, it is unfortunate that you feel that you did not get a good value. We travel in small vehicles and do not book private tours through Viator. You would need to contact us through our web site Lost Tours Hawaii for that. I am sure anyone can realize that we cannot take two people on a private tour when we can combine small groups that fit adequately in our Dharma Van, a Mercedes mini van. Hummers are small inside and only fit four people comfortably. Our tour confirmation email sent to all guests explains that they may be riding in a Hummer or our Dharma Van. At any rate, I am sorry that you did not enjoy your tour, but I do hope that the rest of your Hawaiian vacation is successful. Mahalo and best wishes. Dave Atkins