Aloha Tenile,
Thank you for sharing your experience with us regarding your recent Nature and You tour with us. We are pleased to know that you enjoyed the hike and the beautiful view. We also appreciate your compliments about our tour guides and driver’s accommodating and friendly nature. However, we are sorry to hear that you were disappointed with the level of information provided by our tour guide. We will work to improve our guides’ communication skills and make sure that they repeat essential information so that everyone can hear it. We take your feedback seriously and are committed to improving our services to meet your expectations. Once again, sorry for any inconvenience caused during your tour with us. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Mahalo.