On past excursions in other locations, I have been with smaller groups, so I was not expecting this excursion to be so crowded. The description of this excursion made it seem like we would be traveling from Montego Bay via catamaran, and we would be on the boat for a couple of hours each way, stopping to snorkel on the way to the falls. We were picked up from our resort in a bus and driven to a Chukka outpost in Ocho Rios, an hour and a half ride, where we had to check in and wait for the rest of the groups to get there before going to a marina to board the catamaran. While we waited, we visited shops and wandered around. We were told by our van driver that we would just be getting out, receiving a wrist band, and getting back on the bus, so he told us to leave our bags on the bus. After getting off the bus, our driver was made to move from the lot to make room for other busses, so our belongings went with him, and we did not have our wallets to buy things from the shops at the outpost. We did have time to shop after coming back from the falls, however. After asking multiple times how long we would have to wait and why other groups were getting wrist bands and leaving, the staff finally called our bus driver and we were picked up to go to the marina. When we got there, were were one of the last groups to board the catamaran, even though we were one of the first busses to arrive at the outpost. The were approximately 120 people that were loaded onto the boat, and by the time we boarded, there were no seats left on benches that were covered. We had to sit on the nets at the front, and we were packed in with other people like sardines. We were taken a short distance off shore and the guides started handing out snorkel equipment. We were told that we would have 30 minutes to snorkel. By the time everyone was off the boat and in the water with their gear, we were able to snorkel for about 15 minutes before they started telling us to go back to the boat. The water was so crowded that I felt that I was constantly bumping into other people. The area of reef that we were taken to was small, and there wasn't much to see there. I had much better snorkeling experiences with smaller tours that took me far offshore on a previous visit to Jamaica, and on trips to Mexico and Belize. Don't expect a phenomenal snorkeling experience on this excursion. After we finished snorkeling, it was a short ride to the falls. The tour guides were very friendly and high energy, and they were very helpful. Upon arriving at the falls, it started to rain. We were told that we were still welcome to climb the falls, so we exited the boat and we were split into groups by the Dunn's River Falls guides. After we started to climb, the rain really started coming down hard, and the water was rushing very fast. The guides were phenomenal at keeping us on the right path and helping us when it was hard to see. By the time we finished, the water was muddy, and there were areas where the currents were very strong. It was such a challenge and an excellent experience. We loved this part of the excursion! There are vendors on the beach that will try to trick you into buying things after, so be careful in that area if you don't want to spend money. The ride back to the outpost on the catamaran was fun, and the rum punch is strong, so beware! We had lunch at Margaritaville at the outpost, and the jerk chicken was decent. Afterward, there was an hour and a half van ride back to our resort. This excursion would be much better if it was less crowded and there was more time to snorkel, but overall it was decent. I think that next time I will look for a smaller private company so that it will be a more intimate experience like what I've had in the past.