Dear Katrin_C,
Thank you very much for taking the time to leave a review and we are sorry to hear that you were disappointed with your experience with your booking agent.
Although we do not directly provide the afternoon tea, this is done by our partner Milestone Hotel, it sounds like the meal experience exceeded expectations !
if you would like us to further investigate your booking experience with your agent, please send us an email to reservations@evanevanstours.co.uk with your booking reference and we will look into it.
Thank you very much in advance,
Evan Evans Team