Aloha Shoshana thank you for your feedback. I am sorry to hear that the tour didn't meet your expectations. Unfortunately, we cannot control the weather and there was swell on the days before your tour, which was causing poor visibility at some of the snorkel locations at Olowalu. The tour guide on the day of your tour chose the safest snorkel area with the best visibility on the day of your tour. We did receive great feedback from other guests on the same tour, however I understand everyone has different expectations. This spot is known for colourful fish, sea turtles and sometimes we get blessed with seeing a resident monk seal. Our kayaks do not tip over like regular ocean kayaks so I am not sure what you mean about the kayak feeling less stable, however I am sorry to hear you felt this way in our kayaks. Seeing through the kayak on the day of your tour would have been impacted by the swell leading up to the tour, which unfortunately we cannot control. Thank you again for your feedback and we have taken on board your comment regarding the guide not being as informative or enthusiastic on the day. We provide regular training to our tour guides to make sure they are educated on a range of interesting facts about Maui that they can share with guests and feedback so far has always been that are guides are very informative. Thank you for informing us. Mahalo - Tiffany