Pickup is only available from the list of hotels provided upon checkout or from the Immigration Museum (400 Flinders Street). Your pickup will be between 1:30pm-1:45pm (Apr-Sep) or 2:30pm-2:45pm (Oct-Mar) depending on which hotel you selected. Your exact meeting time will be provided after a booking is placed. This tour returns to Melbourne at approximately 9pm-midnight depending on the season.
You can cancel up to 24 hours in advance of the experience for a full refund.
Keep in mind that the initial tour advertised has upgrades giving better locations for viewing.