Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Before your travel date, you will receive an e-mail from the tour operator containing the official vouchers that you must bring with you to each activity
You will need to exchange your PRINTED voucher for Journey Behind the Falls at the Table Rock Welcome Centre before you visit the attraction. Staff at the Table Rock Welcome Centre will provide you with a direct ticket and time-slot for Journey Behind the Falls

You will need to bring a PRINTED voucher with you for admission to Skylon Tower. Visit Skylon Tower at any time during the opening hours 09:00 AM - 11:00 PM
Walking tour departs from Table Rock Welcome Centre. Find your guide at the top of the escalators, inside the welcome centre, by the benches and windows that overlook the falls. They will be wearing "VOX CITY WALKS" dark blue uniform.
Please note that these are three separate experiences, your tour guide will not escort you to the attractions
Most travellers can participate
This tour/activity will have a maximum of 15 travellers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.

Traveller Photos

Reviews

4.5

27 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travellers.

Showing 1-10 of 27 reviews

Colors behind the fall

Marlin_C, Nov 2022

The best of all was behind the fall moment. Being so close and the colors were beautiful. The skylon tower was pretty cool. Would have been better if they sold beverages so that you sit and enjoy the view.

Response from Host, Nov 2022

Hi Marlin, thank you for your review. We're glad to hear that you enjoyed the amazing Winter Festival of Lights in Niagara and the Skylon tower as well. Hope to see you soon in another Vox City destination world wide!

Definitely worth the price.

pyoung1003, Oct 2022

My friend -- who has COPD -- was frustrated by the walking tour but I enjoyed it, We both loved the journey behind the falls. As everything was meant to be completed on the same day (a fact missing from the booking info) and we had other commitments, we did not have time for the Skylon Tower.

Response from Host, Oct 2022

Hi there, thank you for your feedback. We're happy to know that you had a good time during your experience in Niagara with us and we will take your suggestions as a way to improve our service. Hope to have you again as a guest in another Vox City experience worldwide!

2022 Walking Tour of Niagra Falls

Gabrielle_C, Oct 2022

We definitely had a great time on this walking tour. Our tour guide was amazing, she was very intentive and the information she provided was unique and memorable. There was more walking then expected so you need to come prepared but it took you to / past places that you wouldn't normally stop at while walking elsewhere. I would 100% recommend this to someone who wants the experience and likes simple and cheap experiences!

Response from Host, Oct 2022

Hi Gabrielle, Thank you for your great review! It is a pleasure for us to know that you had a wonderful time with us in Niagara, we offer many experience like this around the world and we really hope to have you again as a guest in another Vox City Walks tour!

40th Birthday

Kevin_C, Oct 2022

Walking behind the falls was an awesome experience. This was our 1st timebin Canada and the entire experience was great. We were here celebrating my wife's 49th birthday.

Response from Host, Oct 2022

Hi Kevin, Thank you for your feedback. We're very happy to know that you had an amazing experience with us in Niagara. Hope to see you soon in another of our destinations around the world and give our best to your wife :)

Do not purchase

Bethany_M, Oct 2022

Couldn't get the printed tickets in time (waited 30 minutes) and did not get a tour or find out how to go to the Skylon Tower. Requested a refund for both yesterday, have heard nothing back.

Response from Host, Oct 2022

Hi Bethany, we are sorry that your experience with us has not been up to expectations. We did everything we could to make sure that you had received the three vouchers correctly by contacting you before the travel date. In addition, we always specify in the product description that tickets for attractions must be printed and the meeting point for the walking tour is clearly specified both on the voucher and in the description. We remain a disposal for any further clarification and please contact us if you want to reschedule the tour. Regards.

Awesome in the original meaning of the word

Ronan_C, Oct 2022

You can visit man-made buildings or cities, or you can visit nature made art, strength and fury. Niagara Falls take the cake for me. I won't forget being slapped in the face by gallons of cold water.

Response from Host, Oct 2022

Hi Ronan, Thank you for your review, we're glad to know that you had an amazing time with us in Niagara! Hope to see you soon in another of our many destinations worldwide!

Fantastic Tour

Andrew_B, Sept 2022

Catherine, tour guide was very knowledgeable and friendly. She made the tour interesting and informative. The facts she shared on the tour was fascinating.

Response from Host, Sept 2022

Hi Andrew, Thank you for your feedback, we're glad to know that you had a great time with us and with one of our best guides, Catherine. We will let her know. See you soon in another Vox City destination around the world!

Great tour but…

Melody_H, Sept 2022

Vox is a pretty new tour group. We had a hard time finding and accessing the QR codes to get our tickets. Everyone in the group had the same issue.

Response from Host, Sept 2022

Hi Melody! Thank you so much for your feedback, we're trying our best everyday to improve the booking process for our customers, but on the other hand, we're happy to know that despite the initial difficulties, you had an enjoyable experience with us in Niagara! We really hope to have you as a guest again in another of our many destinations worldwide. Claudia

Couldn’t locate Walking Tour Guide

Elizabeth_J, Sept 2022

The Welcome Center booths on the first floor weren’t open which caused a lot of chaos and crowded areas. We were unable to locate the guide for the 12:30 Walking tour on the 2nd floor and therefore missed the tour. Better signs would help - - it was all so confusing Personnel at the second floor Journey Behind the Falls tour were SUPERB and extremely helpful. They were very patient in helping to get our vouchers printed

Response from Host, Sept 2022

Hi Elizabeth! Thanks for your feedback regarding your bundle product! We are glad to hear that you enjoyed your time with our partner experiences Journey Behind the Falls and Skylon Tower. Regarding the walking tour, we are sorry to hear you missed your guide, they are always wearing a blue Vox City Walks t-shirt to be visible to customers but we will take your feedback onboard and try to make it clearer for future guests. Hope to see you soon in another of our Vox City Walks destinations wordlwide!

Vox terrible

RJ_S, Sept 2022

Don’t use Viator / Vox the worst! Niagara Falls made up for the day. Terrible experience getting actual tickets with vouchers. Terrible!

Great Guide

Craig_W, Sept 2022

First time taking Journey Behind the Falls. It was great. Been in the Skylon Tower many times but I still love the view. Walk was to long for 70 years+ people. Didn't even make it half way. Guide Catherine was great. Wonderful stories. Even stayed and shared with us after we sat for 1/2 half before we turned back.

Response from Host, Sept 2022

Hey Craig! Thanks for taking the time to leave a review for our service. We are glad to see that you enjoyed the experiences with our partner activities and that Catherine provided you with a good service and stories about Niagara! See you soon in another of our Vox City destinations worldwide!

Wonderful walking tour!

Cindy_H, Aug 2022

Katherine was our guide and she was wonderful! She told us all about the history and had great stories. It was a fun tour.

Response from Host, Aug 2022

Hi Cindy! Thanks a lot for your review and the kind feedback about our guide! We will make sure to pass the feedback along to her! We are happy that you enjoyed your bundle ticket with our partner attractions Skylon Tower and Journey Behind the Falls. Hopefully we'll see you soon in another of our Vox City destinations worldwide!

Niagara Falls must do!!

Michelle_D, Aug 2022

Our tour guide Katherine was amazing. Advise to take tour at beginning of your stay. You learn so much!!

Response from Host, Aug 2022

Hi Michelle, Thanks so much for your review! We are glad to learn that you enjoyed your tour in Niagara. We will make sure to pass your feedback along to Katherine. Also great to know that you had a good time with our partners, Journey Behind the Falls and Skylon Tower. We hope to see you soon in another Vox City Walks destination worldwide.

Highly recommended

Marvin_S, Aug 2022

Journey behind the falls and Skylon tower was as expected. Walking tour was excellent, our guide, Katherine , was very knowledgeable and friendly.

Response from Host, Aug 2022

Hi Marvin! Thanks for the great review, we are glad to hear that you enjoyed our walking tour! We will make sure to pass the feedback along to our guide :) Also happy that you enjoyed the entrance to our partner activities, Journey Behind the Falls and Skylon Tower! Hope to see you soon in another of our Vox City Walks destinations around the world!

Long process

Monica_B, Aug 2022

We had a little difficulty getting into the journey behind the falls. The digital tickets had to be exchanged for paper tickets. In the process of getting the paper tickets they told us that the could use the QR code given to us because Viator was a new company. We then had to email it to the lady at the desk. It was a long and unnecessary process. Wished they made it easier.

Response from Host, Aug 2022

Hi Monica, Thanks for taking the time to leave us the positive review. We are thrilled to hear that you enjoyed our bundle product. Journey Behind the Falls requires all passengers to come with paper vouchers in order to exchange it for their entry ticket, therefore we always send them to our customers prior to your journey so you can print them out. We will nevertheless, take on-board your feedback to improve our check-in process. We hope to see you soon in another of our Vox City Walks destinations worldwide!

Not a scam, but not good

Simon_D, Aug 2022

I would recommending to buy packages there. I bought this package online and regretted because I could not find the guider for the walking tour and could not find anyone to give me orientation. At welcome center people said that never saw the company who I bought for. I had no problem to use the tickets. It’s not a Scam, but it’s not well organized. People are better to buy the tour packages there.

Response from Host, Aug 2022

Hi Simon, Thanks for the time to leave a review. We are sorry to hear that the meeting point of the walking tour was confusing, we had 10+ guests booked for our Niagara tour on the Saturday tour at 12.30pm. We will take your feedback on-board to make it clearer to our future guests the location from which our tours begin. We are happy to hear that you enjoyed the entrance to our partner activities; Journey Behind the Falls and Skylon Tower. We are deeply sorry about your experience and hope to see you again in our tours worldwide.

Déçu

Nancy_B, Dec 2022

Pas de guide et pas vue les chutes car trop de glaces. Payer la balade mais pas de guide . Ont a été déçu

Wow

AnneMarie_P, Oct 2022

Les chutes!!! Wow!!! La guide était très gentille et professionnelle! A recommander. Très instructif!

Response from Host, Oct 2022

Hi Anne, thank you for your positive review. It is great to know that you enjoyed the falls and also the walking tour! Thanks and see you soon in another Vox City Walks destination :)

La visita a Journey...

Sonia_D, Oct 2022

La visita a Journey Behind the falls y al Skylon Tower genial. Pero la visita a pie ni apareció ningún guía ni nada, preguntabas por allí y nadie tenía ni idea. Esa parte un desastre. Mucho que mejorar.

Response from Host, Oct 2022

Hola Sonia, muchas gracias por tus comentarios. Lamentamos que no pudieras hacer el tour, pero revisamos y el guía estaba allí y también hizo el tour con otros clientes. Haremos todo lo posible para que el punto de reunión sea más claro. Pero, nos alegra saber que tu visita a las otras dos attraciones fue muy buena. Esperamos verte pronto en otra destinación de Vox City, ¡Hasta luego!

A conseillé

Nancy_L, Aug 2022

Très belle expérience Mais le lecteur scanner ne reconnaît pas les code de l excursion et ça nous a pris 30 min pour le faire confirmer les deux endroit avant le même problème et ça leur prend la facture détaillée et non la confirmation mais ont a réussi

Response from Host, Aug 2022

Chère Nancy, On vous remercie pour nous avoir laissé un avis positif et on est ravi d'écouter que vous avez profiter de nos experiences à Niagara. On envoi toujours les pièces justificatives pour chaque activité par mail avant la date de voyage pour que vous puissiez les imprimer et accéder aux attractions directement. On prend votre commentaires et on essayera d’améliorer les processus pour nos futures clients. Merci encore et on souhaite de vous voir dans un autre de nos Vox City destinations au tour du monde!

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