Take a half-day tour of Niagara Falls with a guide who covers all the highlights of New York’s famous natural attraction. Get closer views of the falls with your included admission ticket to Maid of the Mist and Cave of the Winds. You’ll travel with a small group limited to seven people for a more personalized experience.

Includes admission ticket to Maid of the Mist and Cave of the Winds
Transportation by climate-controlled minivan
Hotel pickup and drop-off from Niagara Falls provided
Small-group tour with a maximum of seven people

What's Included

Hotel pickup and drop-off (downtown Niagara Falls, NY)
Transport in air-conditioned minivan
Professional driver/guide
Small-group tour (7 maximum)

Food and drinks
Gratuities

Meeting And Pickup

Pickup points

Select a pickup point

Pickup details

Can pick up at most locations in downtown Niagara Falls, New York. On the US side only.

What To Expect

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Operates in all weather conditions, please dress appropriately
Stroller accessible
Service animals allowed

Near public transportation
Maid of the Mist* (seasonal)
Most travellers can participate
This tour/activity will have a maximum of 7 travellers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveller Photos

Traveller Tips

Guide pick us on time from our location and it was very convenient.

Reviews

4.5

36 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travellers.

Showing 1-10 of 36 reviews

Excellent guide and memorable day! Worth every penny!

Michelle_B, July 2022

Our guide Dana was so knowledgeable of each site we went to and made the trip fun and memorable. Dana’s communication was excellent and we are so happy we bought this package and would highly recommend it to anyone. Our favorite part of the trip was Cave of the Winds because we were so close to the falls and the views were so amazing. We also enjoyed the Maid of the Mist and it was something we will never forget. We also enjoyed being in a small group of people during this tour. We were grouped with a very nice family from our same state. This trip was worth every penny and we would definitely do it again.

Poorly run organisation

Steve_C, July 2022

What could have been a great tour turned into a bad experience, where we weren't able to participate in all the activities we paid for. As we had limited time available in the area, i was reassured on two occasions that the tour lasted only 4 hours so we purchased the tickets. Because of the way the company operates though, the tour guide left to pick up another group, while we were in the cave experience, and then got stuck in traffic leaving us and another couple waiting in the heat without knowing what was going on. We eventually got through to the office who assured us that the guide would be there in 5-10 minutes. 40 minutes later she finally made it. By this point it was too late to do the main part of the tour - the Maid of the Mist boat ride. Despite being told by the call centre staff that a manager would call me back twice, the company has decided to bury their heads and ignore me. Two emails have also gone unanswered. I would recommend looking elsewhere where you'll hopefully find a better run operation.

Skip the lines! But don’t call this a tour.

Natasha_K, July 2022

Skipping the ticket lines was fantastic. (I overheard one staff member at the Maid of the Mist/Observation Deck say that their ticket line alone was four hours long!) But, calling this a “tour” is not accurate. It was more like having a driver who was able to drive you to the destinations, grab your tickets and reservations for you, and get you past the lines. Our “guide” was rarely with us otherwise.

Best of the Niagara Falls tour

Rosa_D, May 2022

Excellent service. Thank you very much to Jimmy, our guide, he is very nice and friendly. She kidly chase us our tour day for the next one because due to the weather the boat was not operating this day, with the change we were able to do all the activities of our tour.

Breathtaking Tour

Robert_S, May 2021

Saied was an outstanding tour guide, very informative, fun and relaxed. The tour was very good and the highlight was the Maid of the Mist. Tour guides like Saied are why we continue to book with Viator

Excellent

Edwin_D, May 2021

Everything was awesome! I would recommend this to anyone. Best time to go is one week before memorial holiday to beat the crowds.

Amazing!!

Ellen_D, May 2021

We had an awesome time and Sayeed, our tour guide, was the best! It was a perfect day to see all the amazing sites, would definitely come back and do it again!!

Guide was awesome

Rajeev_K, July 2019

It was an awesome trip. Guide pick us on time from our location and it was very convenient. We covered almost every place thoroughly and enjoyed a lot.

Almost perfect

Gunnar_A, July 2019

This was a very good tour. Our tour guide, Tyler was exceptional. We had left some personal items in the van and he was able to mail them to our home. He was very pleasant and knowledgeable. BUT... 1. They were and hour late picking us up (they did contact us to let us know) 2. The van they used had terrible brakes and it was a little scary wondering if they were going to fail all together. 3. One of the attractions was closed but we did get a refund. Overall it was a very nice experience.

Niagara Falls at its Best!

Carol_B, June 2019

I visited Niagara Falls with my 16 year-old and 11 year-old granddaughters, and we were fortunate to have as our guide, Tyler, who was wonderful. He gave us his undivided attention, answered all of our questions, even those from my inquisitive 11 year-old, and gave us a brief history of the Falls, as well as the city itself. He was such a nice young man, who went out of his way to make sure we had a great visit...and we did!

Great tour

Tarah_B, June 2019

This was a really great tour as we had 5 hours to spend seeing the sights. We got so close to the Falls. Pikachu, our guide was awesome!

Great experience!

Chris_L, June 2019

This tour was a great taste of everything you want to see on the USA side of the falls. Small group with knowledgable and interactive tour guides. Highly recommend!

Disappointed

Elizabeth_H, June 2019

I was really looking forward to this tour but ended up being disappointed. To start, I was told that the pick-up time would be emailed 1-2 days before the tour. When I hadn't received anything, I emailed asking for the details and received no response. We finally had to call on Friday at 5pm to try to find out and were told the time. Not the end of the world but definitely not the best customer service. The tour started well with a great time at the Cave of the Winds. Unfortunately, when we went to get tickets for the Maid of the Mist, we were told the boats weren't running due to a safety concern. I don't fault the tour for this as it was completely out of their control. However, our guide had to go deal with his other tour so we were essentially abandoned at the observation tower/park for over an hour with little to do and weren't sure when/where we would be picked up. We made the best of it but if we hadn't left items in the tour vehicle, we would have gotten an Uber and left on our own. I understand the efficiency of having one tour guide with multiple tours but there should be a backup plan so clients are taken care of when things don't go according to plan. We were refunded the cost of the tickets for the Maid of the Mist but it still wasted our time. Either way, we were disappointed and wished we would have done things on our own. It definitely wasn't worth the money.

Niagara USA Tour

Cindy_D, June 2019

Muhammad and Tyler were excellent guides. It was Tyler's first day but both of them were great guides.

Attractions in Niagara Falls, United States

Help Centre Customer Care Privacy Policy About Viator News Viator blog

Terms & Conditions

Best of Niagara Falls USA Tour (Skip the Ticket Line)

From USD 169.00

Select Date and Travellers

Overview