Aloha Ms. Jensen,
I'm sorry to hear about your experience in your point of view. We assigned three most experienced dive leaders on the island to guiding your trip. It is impossible for the crew to not know who the students were on the boat as we had manifest to show US CostGuard on the entire trip each and every trip who the students, certified divers and beginner divers are. In addition, we pride ourselves for keeping the ratio extremely small in the last 43 years as the top 5 star PAD IDC academy. I see you are a certified diver and allow me to assume you are familiar with the PADI standard and guidelines. The PADI standard on the certified diver to instructor ratio is 6+ divers to 1 instructor. Unlike some diving companies will do 10+ to 1, we do less than 6 to 1 ratio. As evident in your dive trip, there were 3 certified divers including you to one instructor. Your guide is one of the best experts and an avid free diver on the island who's known as "Octopus Tracker". Rest assured we do not throw any divers into a cluster but a highly attentive small group for increased experience, albeit at a higher cost for us. The 4 students on your boat were with a separate instructor by design, but I understand how it can be perceived. We also have other options to consider such as having a private instructor at additional cost. I hope you could let us know at the shop so we can help address your concerns. I personally didn't understand how "WTF" served any value in helping others improve, and representing our shared passion for ocean and humanity. Nonetheless, we love our divers at Waikiki Dive Center. Our team always go out of their ways to make divers happy within safety measures. There is always something we take immediate actions per your feedback to do better with our communication, in raising the bar. I'd like to invite you to come back to dive with us again. If I can be further assistance, please contact me directly.