A completely biased review
The night before there was a big flood with hail, which caused great damage not only in the city but also in big part of the state.
During the single call that we got from this person, she didn't allow to communicate, only screaming and acting with very entitled.
I had a really difficult situation at home during the entire night, this was one in a kind moment and does not reflect the spirit of our experience.
Thanks a lot for your empathy, I hope you feel better now.