Hi there, I am Lieke from Withlocals and I am part of the quality and support team. At Withlocals we really want our customers to receive the best experience of their trip so we are very disappointed to find out about your negative experience. As we cannot directly get in touch with you from here, please email us at email@example.com and we will make sure to understand why this happened, to see that you are at least compensated for this bad experience, or to offer you a better experience instead.
We really look forward to your email! Thank you and please accept our apology on behalf of Withlocals!
Have a great day,
Lieke @ Withlocals