I am really sorry to read that you didn't read this part on the product page as well as the informatiojn showing on the confirmation which clearly states that tickets must be collected at a local agency. We are conveniently located close to the Eiffel Tower and we welcome visitors in our Boutique everyday to give them their tickets. It does not seem to be an issue for most of them to stop by our boutique to collect the tickets. I am also really sorry that you think it is a scam or that you feel you've been ripped off, when the service is legitimate and match other people needs. The tickets exists. They are sold at the Public Price with no supplement. However you are right, tickets must be collected at our agency, however if you plan accordingly in your schedule once do not have to run all over town to get them. Thank you very much, though, for having shared with us as I am sure it will be of great help for other users of our service.