Dear Abby, Thank you for your valuable feedback- we regret to hear about your disappointment and that you feel the food and the tour were subpar, and not worth your time or price paid.
We gathered from the Guide that you were unwell from the start of the tour and we wish you recovery.
The tour and tracks are crafted and organized in a way so visitors that come to Malaysia can learn and experience the key diversity, multicultural, melting pot of Malaysia - through the people (the community where we walk), the food, and the culture. Our intention is to give an authentic and memorable impression to visitors in our compact 4-hour walk journey with the guide and the group. Our guides are very passionate and most times give more of their time so visitors can ask as many questions and be of assistance wherever possible. As much as we try to control and have a set of fixed places and itineraries (like eating pit stops, landmarks, and a list of food to eat) we value personalization to our guests to make them happy-We may go eat at randomly known and selected spots. (*just because our client has a special craving or wishes that will in the end make their food tour and experience complete and satisfactory).
The Indian restaurant stop where you had the tasty breads(rotis) and curries is a no-frills vegetarian joint in Little India and is very popular among locals. It is even listed under the latest Michelin Guide in Malaysia.
CKT- Char Kuew Teow aka mushy noodles is a signature dish in Penang and it resembles the Thai "Pad Thai" version. Almost all of our customers rave about this version served on our track. Satay is indeed a common food but it is a highlight to most tourists visiting Malaysia and to truly find a good one is tricky. Many of our customers also love the variation and choices, especially the desserts at this Malay pit stop.
We hope that you still made some good memories in Georgetown and enjoyed authentic Malaysian hospitality nevertheless.