Dear Aqsa,
thank you for you review. We highly appreciate it. We are sorry you did not enjoy our Phi Phi boat tour. Unfortunately, it sometimes happens that it is windy on this voyage on the high seas and larger waves are formed. Especially during the rainy season. This lasted until the beginning of December. The captain of the speedboat on your voyage drove very slowly as usual. The voyage to Phi Phi took up to 40 minutes and he could not slow down anymore. It endangered your safety. Unfortunately, it sometimes happens that it is windy on this voyage on the high seas and larger waves are formed. Especially during the rainy season. This lasted until the beginning of December. The captain of the ship on your voyage drove very slowly as usual. The voyage to Phi Phi took up to 40 minutes and he could not slow down anymore. It endangered your safety. Unfortunately, the weather was extremely bad during your voyage and the captain of the boat tried to find the best possible places for snorkeling. In our offer it is stated that the sailing program is adapted to the sea and weather conditions. Which was the case with you. We are sorry that you could not fully enjoy your cruise. We wish you a wonderful stay in Phuket.
Best regards,
Your Amazing Team