Discover the Yucatan Peninsula’s unique natural landscape away from the tourist crowds on an early morning, private tour of Dos Ojos. Snorkel in the 2 cenotes under the guidance of a certified instructor and learn more about the underwater rock formations, before heading to a local Mayan restaurant for lunch. Relax after an active excursion with hotel pickup and drop-off included in the price.

Avoid hidden costs with lunch, drinks, and entrance fees included in the price
Get an intimate look at natural cenotes with provided snorkeling equipment
Save time finding a meeting spot with included hotel pickup and drop-off
Benefit from your guide’s undivided attention on a private tour

What's Included

Hotel pickup and drop-off from Playa del Carmen to Tulum hotels
Private Transport by air-conditioned minivan
Professional guide
Lunch (one meal a la carte)
Beverages water, soda included
Use of snorkel equipment including lights, life jackets and wetsuits

Gratuities
Camera fee at the entrance if you bring a professional underwater camera.
Alcoholic Beverages

Meeting And Pickup

Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

1/9/2023 - 12/18/2023
Monday - Sunday : 07:30 am - 08:30 am

Pickup details

Pick up / Drop off in front of your hotel lobby. (Note that some hotels don't allow pick up at your lobby. In that case the pick up point is at the main access gate of the resort.)

What To Expect

Cenotes Dos Ojos

3 hours • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking, unless booked within 1 day of travel. In this case confirmation will be received as soon as possible, subject to availability
Not wheelchair accessible
Swimming skills mandatory
Children of less than 5 years old can not participate.

Child rate applies only when sharing with 2 paying adults
No heart problems or other serious medical conditions
Most travellers can participate
This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveller Photos

Reviews

5.0

75 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travellers.

Showing 1-9 of 75 reviews

EXCELLENT TOUR!

Kayla_G, Jan 2023

Arturo was absolutely the best tour guide, so knowledgeable about our Cenote tour. He was very patient with our group and even helped take group photos of us. We ended the day with a great lunch and awesome stories. If we visit again, we will request Arturo! This was such a beautiful tour!

Response from Host, Jan 2023

Thanks a lot, we will be happy to welcome you again for more adventures!

Great people but a little brief for the price.

Richard_P, Jan 2023

Our Guide Dulce and our driver both did an excellent job. Dulce gave us some knowledge about the geology and Maya history of the Cenotes. She also answered our questions about some local wildlife. The Cenote experience was so memorable, like snorkeling into another planet. We were given wetsuits to stay warm and flashlights to see the stalactites and stalagmites. Dulce took us through a narrow segment into the Bat Cave. I highly recommend doing this section as you can see may little fruit bats and a very beautiful cave with a small opening to the sky where a shaft of light beams down. On the negative side, the tour was quite short for the price. We also felt obligated to eat at the Maya restaurant directly at the Cenote site, but 11:00 was a bit early for lunch. The food there was OK, not amazing. However it’s a way to support the Maya community on the site who are the stewards of the surrounding land.

Response from Host, Jan 2023

Hi Richard, Thank you for your review and we are happy you had an excellent experience with our guide Dulce and driver Omar. You booked a tour for 4 people but were only 2, on a third party website that take commission. So yes you paid more but it was your decision: For the date you booked on Viator, we had only 4-6 seats vehicles available, this is why the booking was possible only with a minimum of 4 adults per booking. Doing a tour with only 2 people in a 4-6 seats van is not profitable, this is why we were not offering the option to book for only 2 people. So we understand you find it pricy but you booked and paid for 4 to get the tour only for 2. So if you rethink about it, the rate per person when you are 2 people is not that expensive for the quality and the experience of the tour, all included with private transportation, private guide, the full snorkeling gear with wetsuits and flash lights, and lunch with drinks. Regarding the lunch, it’s an early lunch as we do early pick up, we do the cenote snorkeling early morning, that makes you visit the cenote almost for yourselves before the crowds arrives. Indeed we support the Maya community going to their local restaurant. Our tours include transportation from Playa del Carmen or from Tulum hotel zone, the hotel you stayed at is one of the closest to the cenote area, so indeed you had less transportation, so it made the tour shorter. Still our team departs from Playa del Carmen or Tulum area to go and pick you up. Thank you for taking the time to write a review and we will pass your excellent feedback to Dulce and Omar. Kind regards, Claire

Highly recommended

Haoruo_Y, Dec 2022

Our guide Alex from absolute adventure is wonderful! Very knowledgeable and friendly! Highly recommended.

Response from Host, Dec 2022

Thanks a lot for your excellent review and for recommending us.

Well worth the trip

Mark_C, Nov 2022

We had Arturo as our guide who was excellent. We arrived early and had the whole cenote to ourselves which was incredible to explore.

Response from Host, Nov 2022

Thank you! We're glad you had an excellent experience with our team

Incredible private cenote tour

RajShinghal, June 2022

Fantastic trip to the Dos Ojos cenote. Juan was a phenomenal guide - not only for the cenote dive but also providing history and perspective on the area. The second cenote at Dos Ojos is incredible - the early start was worth it as we had the Bat Cave to ourselves. Strongly recommend this company and Juan!

Response from Host, July 2022

Thank you very much for your excellent review!

Amazing day trip!

Jessica_B, May 2022

Amazing morning with Arturo! Prompt pick up from our Airbnb and comfortable ride to the cenotes which were 45 mins away from Tulum. Arturo took us through 3 different areas and was very knowledgeable of the rock formations and history of the cenotes. The cenote was not crowded at all which made for a great private experience. My favorite part was the bat cave! Lunch was included which was also very delicious and authentic. I definitely recommend this tour!

Response from Host, May 2022

Thanks a lot for reviewing your private cenote tour! We're happy you had an amazing time with our team. Kind regards Claire

A must do!

Hannah_B, Mar 2022

Amazing trip, couldn't recommend more. Arturo was really knowledgeable about the cenotes and took us to all the corners, including the bat cave which was the best bit and can't be accessed without a guide. The whole process was smooth from pick up to drop off at our hotel and the lunch at the end was also delicious.

Response from Host, Apr 2022

Thanks a lot for your 5* review! Come back soon for more adventures!

Exclusive, adventurous, and highly recommendable!

Gailen_F, Sept 2021

First and foremost, Claire, our tour guide, was a gem! She spoke great English and was very inviting. Secondly, go early! We left at 8am and missed the crown altogether! We were the only ones in both eyes (ojos!¡) and the bat cave. Without her a guide, we wouldn’t have been allowed in many unique areas within the adventure! She was very helpful getting pictures taken for us as well. (I tried to upload our air jump picture into the clear blue water but it wouldn’t let me). The lunch after the swimming was really good and had some unique and local Mayan artisan souvenirs as well. PAY THE EXTRA FOR THIS PRIVATE TOUR- YOU WILL NOT REGRET IT!!! We are two female travelers and felt very comfortable at all times!! * Don’t forget to tip your guides* Viva la Mexico! Cheers 🍻 - two besties enjoying life and culture!

Response from Host, Sept 2021

Thank you very much for your detailed review! It was a pleasure to be your guide and I am happy you loved the private experience to snorkel in Dos Ojos Cenote. See you next time with pleasure, Kind regards Claire

Fantastic experience!

Kayla_A, Aug 2021

Daniele and Rodrigo were fantastic! Daniele was incredibly knowledgable and had a great personality. He made sure we were safe, had a good time, and enjoyed our lunch as well. Making our way through the 2nd Eye of the cenote was my favorite part. Everything from the bat cave to how clear the water was to a nice cold Model with lunch made this experience all the more wonderful. I would do it all over again!

Response from Host, Aug 2021

Hi Kayla, Thanks a lot for reviewing your cenote Dos Ojos private tour! We are glad you had a wonderful experience with our team!

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