The tour starts with pick up in most of the hotels in Playa del Carmen, We have meeting points for hotels which are not listed to do pick up. Please contact the support team to verify the closest meeting points from your hotel.
Passengers that are staying in Cozumel Hotels the meeting point is at "Señor Frogs". People staying in down town in Playa del Carmen pickup will be at "Coco Bongo". Playacar Hotels not listed pickup is at "Plaza Playacar". Tulum Hotels not listed pickup will be at "Super Aki".
You can cancel up to 24 hours in advance of the experience for a full refund.
It is a full, long day, so if you're not into those excursions, it's probably not up your alley.
Some parts of the walk there is very little shade so be prepared.