Playa del Carmen

Río Secreto Nature Reserve from Playa del Carmen

Badge of ExcellenceQuintana Roo, Mexico

From USD 92.00

Select Date and Travellers

Free cancellation
Up to 24 hours in advance.
  • 3 to 8 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Embark on the ultimate eco-tourism experience: a visit to Río Secreto Nature Reserve, an incredible semi-sunken cave system located just a few miles from Playa del Carmen. Don a wetsuit, helmet and headlamp to explore this underground river's vast wonders, marveling at its impressive rock formations and splashing through the waters of its limestone tunnels as your guide identifies unique vegetation and tiny creatures along the way. Back on solid ground, savor a traditional Maya lunch and relax in the jungle before returning to your hotel.
  • Guided visit to Río Secreto Nature Reserve, multi-year recipient of TripAdvisor’s Certificate of Excellence
  • Trek through underground tunnels and cenotes, and admire dramatic stalactites and stalagmites
  • Learn from an expert guide how the limestone formations developed, and take a look at the native vegetation
  • Feast on a delicious Mayan buffet lunch
  • All necessary equipment (wetsuit, helmet with headlight, water shoes, life vest) provided
  • Entrance fees, lunch, and optional hotel pickup and drop-off from Playa del Carmen included

What's Included

  • Professional guide
  • Use of all necessary equipment (wetsuit, helmet, water shoes, life vest)
  • Hotel pickup and drop-off (if option selected)
  • Lunch
  • Gratuities
  • Hotel pickup and drop-off (if option not selected)

Meeting And Pickup

You can head directly to the meeting point, or request pickup

Meeting point

  • Río Secreto
    Río Secreto, 77719 Q.R., Mexico

    Located on Hi way 307 on the Kilometer 283.5, 5 Minutes away from Playa Del Carmen 1 Hour away from Cancun, and 45 Minutes away from Tulum

Pickup points

Select a pickup point

End point

This activity ends back at the meeting point.

Pickup details

If your hotel is not on the list above or you are staying at a BnB we will assign you to the closest meeting point. PLEASE CONSIDER: The duration of the Rio Secreto Admission tour is 03:30 hrs. Rio Secreto Tour + Transportation is from 05:30 hrs. Rio Secreto + Tulum Tour is from 08:00 Hrs. If you purchase the Rio Recreto+ Transportation our Rio Secreto + Tulum option, please call or email hotel information which is necessary to set the pickup time from your hotel on the tour date. E-mail : reservations@cancunvacationexperts.com The durations presented may increase due to the vehicular traffic that occurs in the transportation.

What To Expect

Rio Secreto

10 minutesAdmission Ticket Included

Rio Secreto

20 minutesAdmission Ticket Included

Rio Secreto

15 minutesAdmission Ticket Included

Rio Secreto

1 hour 30 minutesAdmission Ticket Included

Rio Secreto

10 minutesAdmission Ticket Included

Rio Secreto

10 minutesAdmission Ticket Free

Rio Secreto

10 minutesAdmission Ticket Free

Rio Secreto

30 minutesAdmission Ticket Included

Rio Secreto

15 minutesAdmission Ticket Included

Tulum Archaeological Site

1 hour 15 minutesAdmission Ticket Included

Carretera Federal 307

40 minutesAdmission Ticket Free

Additional Info

  • Confirmation will be received at time of booking
  • Not recommended for pregnant travellers
  • No heart problems or other serious medical conditions
  • Passengers must weigh less than 250 pounds (113 kg)
  • Minimum age is 4 years
  • Not wheelchair accessible
  • Near public transportation
  • Travellers should have a moderate physical fitness level
  • The duration for the option Rio Secreto Admission tour is 03:30 hrs. (approximately)
  • The duration for the option Rio Secreto Tour + Transportation is 06:00 hrs. (approximately)
  • The duration for the option Rio Secreto + Tulum Tour is 08:00 Hrs. (approximately)
  • This tour/activity will have a maximum of 20 travellers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveller Photos

See more
Featured review
Martin_B
It's an amazing tour, an experience we'll never forget. We can very much recommend it. The staff is super nice and welcoming. The only downside: Photos of the tour are rediculously expensive (25USD p.p. or 99USD for all).

Reviews

4.5
105 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travellers.
Showing 1-10 of 105 reviews
Recommend Rio Secreto PLUS Tour
Dale_T, July 2023
Going through the cave with only head lights and walking and swimming in chilly water was incredible. At the end everyone sat and turned off their light so TOTAL dark. We did the Plus tour that included biking, rappelling, and dry cave tour. We will do this tour again when return to Maya Riviera.
Response from Host, Aug 2023
Thank you for sharing your experience, it means a lot to us. It has been a pleasure serving you and we hope to see you again soon.
Amazing!
Monika_M, Feb 2023
A must see! It was such an amazing experience! Thank you very much Vicky, you did a great job and everyone enjoyed the tour trough your office ;-)
Response from Host, Mar 2023
Dear Monika, Thank you for sharing your tour experience, this is very helpful for us, and we agreed Vicky is one of the best and Rio Secreto is a must! We hope to see you soon. Kind regards
A unique experience
Jane_W, Feb 2023
The program is well thought out, our guide Daniela G was terrific. It’s an experience we’ll never forget.
Response from Host, Mar 2023
Dear Jane, Thank you for sharing your tour experience, this is very helpful for us, and we agreed Daniela is one of the best and Rio Secreto is a must! Kind regards
Heaven on Earth 🌎
Randy_T, Jan 2023
This trip was simply AMAZING from start to finish! The best part of this trip was our guide Victoria. She was so knowledgeable about the Mayans, the land, & the caves. She was very energetic and a blessing to be around. Rio Secreto Nature Reserve was breathtaking. It you are a nature lover, this is definitely the tour for you!
Response from Host, Feb 2023
Thank you very much for sharing your wonderful experience on this incredible tour with us. We hope that you have been able to take with you an incomparable experience on your vacation. we will make sure to share your comments with Victoria. We hope to have you back with us very soon.
Excellent tour but must be physically fit.
Anitha_M, Jan 2023
This was one of the most memorable experiences. Make sure the body suit to protect you from the cold water fits well but not too tight. I got a small one that suffocated me and had to go back to change to a bigger one. Also this is definitely not for the disabled or elderly unless they are physically fit. Nunez was very knowledgable and helpful guiding us all the way through the caves.
Response from Host, Feb 2023
Thank you very much for sharing your wonderful experience during this incredible tour. We will send your kind comments to your guide. We hope you have taken with you an incredible experience.
Absolutely phenomenal. Mata is AMAZING tour guide!
Nolan_M, Jan 2023
Trip was AMAZING! We did the tulum ruins first, then rio Secreto caves & swimming. Lunch was provided afterwards which was phenomenal. Mata Gonzalez was the tour guide and he made the BIGGEST difference (you have to request him due to high demand). Can’t say enough about how amazing he was. I have been on many tours and he is hands down the best tour guide in Mexico. Transportation was provided and we were picked up from our hotel and brought back to the hotel when the trip was done.
Response from Host, Jan 2023
Thank you very much for sharing your wonderful experience with us and this wonderful tour. We are very happy to know that the experience was a surprise and fulfilled all your expectations. The Guides of Rio Secreto are considered one of the best in the Mayan Riviera, making possible these wonderful experiences that I can enjoy. We hope to have you back with us on your next trip.
Great Tour! Some tips…
e_b, Dec 2022
Our tour guide, Adrián, and our photographer, Edgar, were fantastic! They were careful not to let me slip and fall and when a lady in our group became very claustrophobic, they did a great job with her. Tips for travelers: If you get claustrophobic, at all, don’t do this tour! Eat a full breakfast beforehand. Stay hydrated. Don’t wear sunscreen because it hurts the water. Take an anti-nausea pill before getting in the car. It’s going to be a bumpy ride!
Response from Host, Jan 2023
Great tips, this will help others for sure. Thank you for taking the time to share your experience.
Great excursion ! Make sure to bring enough money for photos and tip
Donnah_U, Dec 2022
This excursion was great! The cave was beautiful and the tour was very informative. They provide all the equipments necessary and food after the excursion. Please be aware that you will have to hop from one van to another (around 5 different vans with different drivers) to get around the place. Each driver has a sign in the van requesting for tips as it’s mainly their wage for the day. The sign also has RIO’s logo on it. I wasn’t aware of this and didn’t bring enough to tip the drivers and staff that assisted us. As well, each digital photo cost $25 USD.
Response from Host, Feb 2023
Thank you very much for sharing your wonderful experience during this incredible tour. We will send your kind comments to your guide. We hope you have taken with you an incredible experience.
Good day out for the family
margaret_V, Dec 2022
Very professional loved the long swim perfectly safe with life jacket on. Unfortunately they won't allow you to take photos and theirs are far too expensive and not that good.
Response from Host, Dec 2022
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to amin@cancunvacationexperts.com with any further comments or suggestions you wish to share.
So glad we chose this tour!
Matt_L, Oct 2022
Ana, our guide was very knowledgeable, articulate and funny. She worked seamlessly between three languages: Spanish, English and French. A highlight to this very well presented experience was the opportunity to experience complete darkness (not a peep of light) while floating peacefully.
Response from Host, Oct 2022
Dear Matt, thank you for sharing with us your marvelous experience at this amazing place call Rio Secreto, for sure we gonna make sure that she receives your comment about your experience with her.
Very disappointed !
Hugues_M, July 2022
Very bad organisation ! The day before the tour (evening time), they changed the timing for the afternoon instead of the morning without any apologies. We have to change all our plans accordingly. The car for the pick up was late and honestly, no need to go via this agency to book a tour. Unresponsive and unprofessional.
Response from Host, July 2022
Thank you very much for sharing your experience, we will work hard to avoid this kind of confusion since we could not confirm the original time due to the fact that we did not have hotel information from the beginning we are working on that with our technical support team. We hope you enjoyed the wonderful experience with our professional guides and the caves.
Amazing! Excellent tour! Not to be missed!
Ashley_C, May 2022
Our guide Ariel was AMAZING!!!! Went with 5 other ladies for a Mother's day trip! Just had the best time! Loved the The Rio Secreto and the tour to Tulum! Wish I could give this 10 stars! Excellent tour and service from pick up to drop off!
Amazing
Emelina_M, Mar 2022
An amazing experience with a great guide Hector was wonderful he explained everything as we walked and swam through the caves unforgettable
incredible amazing experience
Valentina_B, Mar 2022
i’ve seriously never experienced anything like this and i would recommend this tour to anyone. our tour guide Driss was phenomenal! his tour was very informative and humorous and you could tell he genuinely loves his job! the only bummer is -like everyone else- the price of photos and some of the pictures we paid big bucks for were blurry. but it’s still such an incredible experience!
Great Experience except...
BERNARD_D, Feb 2022
The trip was brilliant, as was our guide, Hernan. I only give 4 stars because you are not permitted to take your own camera, and I understand why. But they charge USD25 for 1 photo and USD99 for a set. Exorbitant in my book especially as it is a digital download.
Change the photography policy or fire a better photographer with reasonable prices.
Sergiy_M, Dec 2021
Great experience, great service at site, funny tour guide, great place to visit. Huuuuuge negative part are the photos experience. It is not allowed to bring your own camera or phone with you and make your own photos. The "professional " photographer will make horrible photos for you and try to sell them for $25 USD per each photo. Everything else is 100/100.
Response from Host, Jan 2022
Hello, Thank you very much for your comment, we understand that the photos may be something that you did not expect, but the proceeds from the photos are what help the park to maintain the beauty of the river, since flash exposure affects the natural environment that is why it is designated one photographer per group, we appreciate your comments and of course we will take it into account to improve.
Thrilling, educational, inspiring & rejuvenating
Marisa_B, Dec 2021
Descending into the caves and underworld of Rio Secreto was AWESOME. Our guides Gaby & Yul were friendly, knowledgeable, helpful and hospitable. The transportation was seamless and the lunch was a great way to end the day!
Amazing underground experiene (expensive photos)
Martin_B, Nov 2021
It's an amazing tour, an experience we'll never forget. We can very much recommend it. The staff is super nice and welcoming. The only downside: Photos of the tour are rediculously expensive (25USD p.p. or 99USD for all).
Response from Host, Dec 2021
Thank you Martin for sharing, this place is definately a must do in Cancun.
Unique experinece in Mexico!
Melody_D, Jan 2021
Incredible experience! About a two hour hike and swim through the caverns followed by a tasty lunch. Definitely need to be fit to do this excursion with no fear of the dark or small spaces.
Response from Host, Jan 2021
Thank you for sharing your excellent experience doing this tour, this will be helpful for other customers.
Magical
AH_L, Feb 2020
Angel,our guide was wonderful and I will never forget the experience of seeing you he ceiling light up . Just one negative was the selling of the photos during the trip. But otherwise I won’t not miss this for the world!
Response from Host, Feb 2020
Thank you very much for sharing your excellent experience and your feedback regarding the photos.

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