Playa del Carmen


Playa del Carmen, Mexico
TULUM and CENOTE from Riviera Maya and Cancun Private

From USD 221.00

Price varies by group size

Select Date and Travellers

Free cancellation
Up to 24 hours in advance.
  • 5 to 6 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English


Combine a trip to the Tulum Archaeological Site with a visit to the Gran Cenote with this private tour. Your driver will pick you up in Cancun, Tulum, or elsewhere on the Riviera Maya and take you to the archaeological site, where you'll have a couple of hours to explore. Afterward, you'll continue to Gran Cenote for swimming and snorkeling before returning to your hotel.
  • All admission fees are included in the price of the tour
  • Round-trip transportation will be provided
  • A local guide will lead the way
  • Private tour for personal attention from your guide

What's Included

  • Private transportation
  • All Fees and Taxes
  • Exclusive Guide during the entire tour
  • Bottled water
  • Food and Drinks

Meeting And Pickup

Pickup points

Select a pickup point

Pickup details

We pick-up all travelers in any hotel, airport, port or meeting point of Playa del Carmen and Riviera Maya. An Extra Supplement will be charged for pick-ups in: Cancun and Puerto Morelos = 42 USD (per group) Punta Sams and Playa Mujeres = 52 USD (per group)

What To Expect

Tulum Archaeological Site

2 hours Admission Ticket Included

Cenote Aktun Ha o Car Wash

1 hour 30 minutesAdmission Ticket Included

Additional Info

  • Confirmation will be received at time of booking, unless booked within 2 days of travel. In this case confirmation will be received within 48 hours, subject to availability
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Infants must sit on laps
  • Infant seats available
  • Most travellers can participate
  • This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveller Photos

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Traveller Tips

I highly recommend this tour to anyone traveling in the Riviera Maya.


33 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travellers.
Showing 1-10 of 33 reviews
Wonderful experience
Iva_M, Apr 2023
Wonderful experience. Oscar was an excellent tour guide, very knowledgeable, friendly, polite, kind, and most importantly very patient and caring with our kids. He was on time at our hotel and did not rush as at all during the tour. We would highly recommend this private tour. Ask for Oscar!
Perfect Tour of Tulum and the Gran Cenotes.
Brett_F, Sept 2022
My friend and I had a wonderful time on this tour. Our guide, Taco, was fantastic. He picked us up on time from our condo and was an attentive, knowledgeable, and all-around fantastic guide. My friend wasn't feeling well the day of our tour and Taco was so caring the entire day. In Tulum, the heat was oppressive. Taco didn't rush us through the site, and he was able to find every shady area to stop while explaining each area. He escorted my friend to the restroom when she really needed to go and gave me clear directions on where to meet them so I could continue to see the rest of the site while she rested. At the Gran Cenote, Taco provided great information about the cenotes and allowed us to enjoy the area at our leisure. He is also an awesome photographer. He took some great shots of me while I relaxed in the water. After leaving the cenotes, we stopped for a bite to eat and made our way back to our condo in Playa Del Carmen. Overall, the tour was exactly what we were hoping for and Taco really made the day special.
Response from Host, Sept 2022
Hello Brett. Many thanks for your review. We are happy to know that our guide Takeo (...better known as "Taco") has been able to let you spend a great time. Hope to see you again in our country. Bests,
Amazing, great views
Kelsey_C, Aug 2022
We had a great day with Gabriel! Extremely knowledgeable, prompt, and so nice!!! Would highly recommend everyone take a tour with Gabriel!!
Response from Host, Sept 2022
hello Kelsey. many thanks for your review! Hasta Pronto!
Worth it!
7qmdnjkjsz, Aug 2022
My friends and I really enjoyed this private tour. Gabriel was a great tour guide. He was very knowledgeable and personable. We always felt like we were in good hands. I would recommend this private tour over a large group tour.
Response from Host, Aug 2022
hello! Many thanks for your review and to recommend our private tour. We are happy to know that you've had a great time. My Best,
Stress Free and Fun!!
Cristina_R, July 2022
We had an excellent tour guide. He was knowledgeable about the Mayan ruins and the local history. It was a pleasure having him as our guide. Everything went smooth and stress free which is exactly what we wanted on this trip. He took care of everything! I highly recommend it!
Response from Host, Aug 2022
Hi Cristina Many thanks for your review. Happy to know that you've enjoyed the tour. See you soon.
Fantastic and fun
James_H, May 2022
It was a great excursion and out guide Taco was great. The ruins and denotes was great but Swimming with the turtles was the most fun
Response from Host, May 2022
Hi James, many thanks for your great review! We hope to see you again here in Riviera Maya.
Incredible tour and amazing wildlife and sights!!
Tyler_S, Apr 2022
All of your was amazing. Our guide William was very personable and knowledgeable about the area and it’s history.
Response from Host, Apr 2022
hello Tyler! Many thanks for your review. Has been a pleasure to have you as our guest!
Tulum with Captain Snake
Kathy_B, Mar 2022
Captain Snake was our guide for Tulum and we.could not have asked for a more knowledgeable or personable guide. He made this trip so enjoyable that we don’t feel it could have been the same with any other guide. Every part of this excursion was just as it was advertised and we loved it. I tried to post some pictures but they would not load up.
Response from Host, Mar 2022
hello Kathy! We’d like to Thank you for your review. Our guide Captain Snake will be more than happy to know that you've enjoyed the tour!
Captain Snake was a great guide - an awesome tour of Tulum!
Greg_M, Jan 2022
Captain Snake picked us up from the ferry terminal at Puerto Juarez (we were coming from Isla Mujeres) and drove us to Tulum. He taught us a lot about Mayan history during the car ride over. Tulum itself was fascinating and breathtaking! A relaxing swim in a nearby cenote topped off the whole experience. Thank you to Captain Snake for teaching us some Mayan words and for being so friendly! I would highly recommend this trip. (Try to pack a lunch if you can, but there were opportunities to buy food near Tulum as well.)
Response from Host, Jan 2022
Hi Greg. thanks for your review. We are happy to know that you've enjoyed the trip!
Nabor or Juan were great...
Travis_H, Dec 2021
Nabor or Juan were great guides. It was stated that lunch was included, that was not accurate. No where in the description did it mention a boat was required to snorkel with the turtles. If we had known that piece we would not have booked with the turtles. Tulum was wonderful and the Cenote was beautiful.
Response from Host, Dec 2021
Dear Travis, we are happy to know that you've had a good time with Nabor and Juan. by the way, we do offer the Tulum tour with 3 different options, among which the one that you've booked, which include also snorkeling with the turtles. our Bests,
Nice private tour!
Luciana_L, Nov 2021
Our guide was really nice and professional! He answered our questions during the Mayan ruins visit and helped us taking our pictures! After that we headed to the cenote nearby. The Ojos cenote is beautiful! Worth the price paying for the private tour!
Response from Host, Nov 2021
Hi Luciana! Thank you very much for your review and see you soon, again, here in Riviera Maya or any other destination of our country!
Captain snake was...
Ashley_M, Oct 2021
Captain snake was amazing! So knowledgeable and really let us create the experience we wanted! Highly recommend!
Response from Host, Oct 2021
Hi Ashley. Thank you very much for your review. Our guide Quetzal (Captain Snake) will be happy to read it.
Wonderful trip for family
alt230, Aug 2021
Efren was just wonderful. My family enjoyed a great day out and he was very accommodating with our family of 4, which included a 4 year old and 7 year old. Very knowledgeable, professional, and really made the trip so much fun. The kids loved swimming in the cenote.
Response from Host, Sept 2021
Dear Traveler, we'd like to than you for your review. Our guide Efren will be more than happy to read it. See you soon, again in Mexico.
Nice private excursion
Kaitlin_W, July 2021
Had a great time with Palo as our guide. He was knowledgeable and helpful. We got to the Tulum ruins a little after opening and beat most of the crowd that was coming in as we were leaving (I do wish I had asked if we could explore on our own after his tour). We got to spend as much time as we wanted at the beautiful Gran Cenote. The final leg was at a "Mayan Village", it was about 30 minutes drive outside of Akumal on a dirt road. We walked to an open cenote that we could swim in for an extra cost, then to a crocodile pond where we saw a large croc up close from the dock, and the last part was a very pretty private cenote that people can scuba dive in. Overall great experience!
Response from Host, July 2021
hello Kaitlin. We'd like to thank you very much for your review. We are very happy to know that you had a great experience with our guide Polo! We look forward to organizing another tour for you. Our Best,
Lenard_E, July 2020
Salvador was amazing! Some of the attractions we were supposed to see were closed due to COVID-19, but he definitely made up for it by taking us to other places and sites instead! We got to go see the Gran Cenote, which was beautiful with crystal clear water, and swam with cute little wild turtles in it! Next we got to go to the beach in Tulum, down this huge rock wall corridor, which ended at the beach where this little beach bar was that had the best fresh grilled grouper tacos we’ve ever had in our life! We also got to stop by the coolest local bar and get coco loco cocktails, which were served in actual freshly cut coconuts! The entire excursion felt so laid-back and relaxed, and we were able to take our time at each site because it was a private tour. We really appreciated this part of the excursion as we normally feel so rushed when with groups for these types of things! If you’re looking for a great time with a great and knowledgeable host, this is definitely the excursion for you! Thanks again Salvador for such an awesome time!
Private Tour
blue2629, Dec 2019
We are a family of 11 with children and senior, that booked the tour from Puerto Morelos. Our tour guide Joel & driver Poncho were great. They were very accommodating with what we needed.
Response from Host, Jan 2020
Dear Jocelyn, we would like to thank you for your review. We are more than happy to know that you and your family have enjoyed our tour TULUM & CENOTES, together with our team members Joel and Poncho. We hope to hearing from you again in the future. Our Best Carlos
Awesome time with Anna and Mario
Kaitlan G, Aug 2019
My girlfriends and I were on a bachelorette trip to Tulum and went on a ruins/cenote day trip with Anna. She was an amazing guide, so sweet and knowledgeable. We were able to have things move at a pace that worked for us. The cenote was beautiful and relaxing. Our driver, Mario, then suggested a great local place in Tulum city for some lunch tacos! Would highly recommend this day trip if you have some free time in Tulum, we definitely enjoyed!
Response from Host, Aug 2019
Dear Kaitlan, we would like to thank you for you great review. Our Guide Anna and our driver Mario will be more than happy to know that you've enjoyed the tour also thanks to them. Find us available for any further tour you would like to arrange all around Mexico. Our Best. Carlos.
Such an amazing time!
Mark_H, June 2019
We had such a great time on our tour! It was all very seamless and easy, Tulum and the Gran Cenote were beautiful. It was so amazing to have Anna as our guide and Mario as our driver for the day. Anna was very knowledgeable and friendly, having someone explain all of the buildings and Mayan history was great. She made sure we were we'll taken care of every step of the way (even helped ourus deal with hangovers and multiple bathroom breaks!). The water in the cenote is so clear and refreshing after the long tour at Tulum. I highly recommend this tour to anyone traveling in the Riviera Maya. Thanks again! Mark and Family
Response from Host, June 2019
Dear Mark and Family, we are very happy to read your review and know that you had such great time during our Tulum and Cenote Tour. We really hope to see you back in Playa del Carmen. Our Best. Carlos.

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