Dear customer thank you for your review, however we would like to clarify the considerations you have made which are not correct.
Our service is superior in quality and professionalism and your words of confirmation make us happy -
as you have noticed, our staff is made up of valid people who are attentive to customer needs.
The guide of Pompeii, Ettore is the flagship of the staff of guides in Pompeii. He speaks 4 languages perfectly and we find it hard to believe that he can't speak properly. Of Ettore we have only positive reviews.
Headphones in Pompeii are mandatory from 15 people, you were 12 as you indicated, they weren't necessary. However if you had told Ettore he would have tried to satisfy your needs, Pompeii is an open ruin, the headphones sometimes do not work well because other surrounding noises also enter inside which can be annoying.
For this reason we have decided to use them only when it is necessary or the customer requests it.
Our tours are done with minivans to ensure maximum comfort on the roads of the Amalfi Coast, they are of the latest generation, euro 6, maximum 3 years. This is our standard.
During the high season the suffocating heat of the Amalfi Coast is heavy for everyone, even for the vehicles.
All our vehicles are equipped with automatic climate control to keep the temperature always at the same level and are activated when it drops below a set limit. If you have different habits I understand it but you can't say that the car has a problem if you don't know the automatic air conditioning systems.
Postiano, like all the municipalities that are part of the Amalfi Coast, are fabulous and characteristic.
It is not possible to compare tours in different locations because each place has its own characteristics.
The Amalfi Coast is the most requested place during the summer, this creates many traffic and crowding problems.
We thank you for choosing our services and we hope to have you again as a guest on our tours to reconsider your evaluations.