Tours departs from the third palm tree in Piazza di Spagna. This palm tree is a few steps away from the steps/ stairs. You will see the row of palm trees are in front of you, in the right hand side. It is also right in front of the metro gate Spagna at ground level.
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.