Thank you for sharing your feedback regarding your experience with our Rome Pasta Class - Cooking Experience with a Local Chef.
We are sorry to hear that you missed the tour due to your late arrival.
We completely understand that unexpected situations can arise, and we apologize for any inconvenience caused.
Our company would like to invite you to reach out to our customer service team at email@example.com so that we can work together to find a solution.
We would like to assure you that we always offer alternative options, such as rescheduling the tour for the next available date.
Our team is always here to assist you and investigate what happened, and we are committed to resolving any issues that our clients may face.
At Walks, we strive to provide the best possible experiences for our guests, and even in rare situations when our clients are late and miss their tour, we still care and make everything possible to sort things out.
We look forward to hearing from you and working together to find the best solution.