Hello Nancy_R,
Thank you for sharing your feedback about your recent Crypts and Roman Catacombs Small-Group Guided Tour with Transfers. We appreciate your positive comment about finding the crypts and catacombs interesting to see.
We apologize if the tour was not suitable for individuals who experience claustrophobia. Exploring crypts and catacombs can indeed involve enclosed spaces, and we understand that this may not be comfortable for everyone. We recommend that individuals with claustrophobia consider their personal comfort levels before participating in this particular tour.
Regarding the bone displays, we understand that they can evoke a macabre feeling for some visitors. The presence of human remains in certain areas of the catacombs serves as a historical reminder and can offer unique insights into the past. However, we acknowledge that this aspect may not appeal to everyone. We strive to provide diverse tour experiences, and we appreciate your feedback on this specific element.
We appreciate your feedback as it helps us tailor our tours to meet the preferences and comfort levels of our customers. If there are any other concerns or suggestions you would like to share, please do not hesitate to reach out. We value your patronage and hope to have the opportunity to provide you with an improved experience in the future.
Best regards,
Edgar J.
Communications Manager
City Wonders