We appreciate your feedback regarding your experience with the St. Peter's Basilica Dome, Basilica & Underground Grottoes Guided Tour. We understand your frustration with the overcrowding and long lines at the attractions.
While we strive to provide the best possible experience for our customers, the management of crowd sizes and entry regulations are ultimately controlled by the respective sites. We apologize for any inconvenience caused by the overcrowding, as it can detract from the overall enjoyment of the tour.
Your comments have been duly noted, and we will continue to work closely with the sites to address these issues and improve the tour experience for our customers.
We value your feedback and would like to make it up to you. If you are open to giving us another opportunity, we would be delighted to offer you a special discount on a future tour. Please contact us directly, and we will be happy to assist you further.
Thank you for your understanding, and we apologize for any inconvenience caused. We hope to have the chance to provide you with a more positive experience in the future at City Wonders.