This was not my first time in Bali and I have dealt with other companies and guides. With that said, I guess you get what you pay for. The driver/guide texted me at almost 8pm the night before and asked to pick us up at 4am even though it says 5am because the line for Lempuyang temple is long. We agreed with 430am because our hotel was providing breakfast but they were still late. I said “they” because it was 2 men, I never had 2 guides/drivers but found out later it’s to take turns driving and sleeping. Yes, they had an extra row in the back for sleeping.
On our way to the temple we got a flat (which is fine because things happen) but they didn’t even know how to change it, my boyfriend had to show them after they insisted they didn’t need help. In addition they’re spare tire looked 15 years old and was totally bald. And instead of throwing the flat tire in the back of the car they tried to re-screw it under the car and wasted more time.
In addition, when we went to the waterfall part we asked if we needed our towel and if we should wear our water shoes. The main guy said we can take a pic in front of the waterfall and not get wet and we would be fine with flip-flops. Wrong!!! If you have water shoes wear them, it is rocky and the tide is strong. Also, you will get wet especially if you want to take a nice picture in front or near the waterfall because it is deep inside this rock formation and the spray is strong. We also asked how long the walk is and they said 15 min but they didn’t say it was like 100 huge uneven stairs.
Overall, we had a good time with each other but these guys were young and inexperienced. For instance, they didn’t give us any kind of highlights, tips or insights on any places. One knew English better than the other so when he slept if we had a question the other couldn’t answer anything. They seemed hard working and maybe they will get better but I would book a private tour or with someone with more experience. This tour was basically 16 hours long 430am-830pm so it was not worth it for me.