I'm terribly sorry for your experience. On the day we had two sea and land packages. The land operator changed the departure details from Sydney Harbour Mariotte to The Fours Season. Whilst the 2nd set of guest got the correct information for some reason you did not.
On this basis and our confusion I am happy to offer you the land portion amount back of $270.00
I'm really sorry for your experience
All the best, Shawn