A very unfortunate tour.
Clients where recommended to follow me with their own car since they had it already.
Covid 19 rule' on social distance .
I drove my car they followed just
for health reasons.
The car was left parkef by the side of the road as
Many people have done over many years
On the way back we realized the brake in.
The safest thing to do was to drive as quickly as possible to get away from this dark and isolated spot to avoid any possible attack.
Once safe in tamarindo
My suggestion was to call car rental people and find out what did they need
Police takes a long time to respond and tbat was no eme
rgencies as they where already safe in tamarindo.
The water and snacks
We give after the hike to the beach and back
We also answer questions and give information about things they saw and talk about turtle conservation program's.
All that was forgoten for the sake of getting back asap. They where left at the same place we met
Safe except car damages
#since the insurance company will take care of the damages we departed.
That the road was bad far dark etc is not my choice.
That is where turtles nest after dark.
If it rained a bit not my choice and they where told to bring raingear
Which they had !
On the way to the tour i stopped for fresh batteries for the flashlights
I had already had them but i wanted to have spares just in case.
That is to be More prepared than not
And it took 2 minutes to get them .
What was the hurry?
So overall the brake in their car ruins anything else that o did or didnt.
I understand their anger resentment frustrations etc.i feel they had the reason to be like that.
And if was a freak incident which i never anticipated let alone be responsible in any way for that.
Furthermore since their i insurance will have to take care of that i dont see a reason they demand money.
This tour is also offered with the intention of showing a beautiful trails and beaches at night to experience sounds ,smells ,sights and more.which they never appreciated .
Next time dont go on tours that require fisical activities as walking in silence trough dark wet traiks and beaches
I willingly take them again for free if they have the interest.
And i am sorry they had a bad night.
Hope they where able to have a good a safe trip back home.
Blessing to all!