Kind Sarah, In this review you imply that the VIATOR platform is unprofessional because it advised you wrongly. We do not represent VIATOR, we are the sicilian Tour Operator who was supposed to meet you 300 km from the meeting point. Viator, thanks to our interest has fully reimbursed you. I am an honest person and I have to tell the truth: The day before the Tour I called you personally and you did not even know at which port in Sicily your cruise ship would dock. Maybe Viator made a mistake but you made the Tour reservation, NOT Viator.. You are the one who had to figure it out. This product at different departures: Taormina area, Messina area, Catania area and this information is clearly written. We have almost every day tours from the Port of Messina or the port of Taormina or Catania but a guest not knowing the port of arrival had never happened. We hope you will return to Sicily soon (This time in the right port) so you can take this wonderful wine tour in Sicilian countryside.