Tortugas & CenoteS snorkel With Turtles Tour

Tulum, Mexico
Likely to Sell Out

From USD 109.00

Select Date and Travellers

Free cancellation
Up to 24 hours in advance.
  • 5 hours (approx.)
  • Pickup from select hotels
  • Mobile ticket
  • Offered in: English


Enjoy two different water activities in one day on this tour from Tulum. You’ll visit Akumal Bay, aka Turtle Bay, for the chance to snorkel among sea turtles in their natural habitat, as well as fish, coral, rays, and rock formations. Then head to a cenote in the Yucatan rainforest to swim in the fresh, clear waters of this natural pool. Booking this tour allows you to avoid the hassle of figuring out how to get to one of the area’s popular cenotes on your own.
  • Discover the natural beauty and marine life of the Yucatan
  • Learn about cenote formations such as stalagmites and stalactites
  • Snorkeling equipment provided
  • Round-trip transport offers a stress-free experience

What's Included

  • Bilingual guide
  • Transportation with AC
  • Activities:
  • Reef snorkel tour
  • Sea turtle observation
  • Swim and snorkel in underground river or cenote
  • Equipment required for water activities
  • Bathrooms and showers
  • Snack: Fruits, sweet bread and cereal bar
  • Drinks: bottled and flavored water
  • Fuel surcharge
  • Landing and facility fees
  • Lunch
  • 13 USD for conservation of marine fauna

Meeting And Pickup

You can head directly to the meeting point, or request pickup

Meeting point

  • Carretera Tulum - Cancún
    Carr. Tulum - Cancún, 77764 Tulum, Q.R., Mexico

    We send you the closest meeting point close by to your staying

Pickup points

Select a pickup point

Start time

08:30 am

End point

This activity ends back at the meeting point.

Pickup details

You will receive the exactly pick up time as soon as we know where you will be staying

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • What to bring:
  • Towel
  • Comfortable, fresh clothing and long-sleeved cotton shirt
  • Change of clothing
  • Swimsuit
  • Hat or cap
  • Sunglasses
  • Sandals
  • Money for photos
  • Near public transportation
  • Infant seats available
  • Most travellers can participate
  • This tour/activity will have a maximum of 150 travellers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveller Photos

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12 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travellers.
Showing 1-8 of 12 reviews
Confusing Itinerary, Worth the Cost
Blair_D, Dec 2022
Overall, this experience was nice. Communication about an itinerary was very limited and we had no idea we'd be swimming through a completely underground cenote, or even how many stops there were. The first stop at the first cenote was not necessary and the water was so shallow and cold that swimming was not an option. Another tour company handles the snorkeling part after being bussed up to Akumal. The snorkeling was hectic and very crowded. Sarah was our tour guide for the majority of the trip and she was amazing. The provided lunch was also delicious.
Response from Host, Dec 2022
Thank you very much for these words!! I will ensure Sarah and all our crew will know they are doing an excellent job.We hope to see you soon in another adventour!!
A long long day
Sophie_B, Aug 2022
I registered for a this 4-hour trip and they booked my 3 kids and I to a full day trip. It could have been nice but it was terrible. We spent at least 4h at the back of a van either waiting or driving so fast that We felt unsafe. The lunch food was really bad- I was sick the day after. The cenote was great but we spent 20 min there and then 20 min waiting for the van because other groups were waiting to get in. Same for the snorkeling, we only had 30 min including the boat ride. We saw 2 turtles attracted by some food from the guide. There was also more than 30 people on the same spot… I do not recommend this trip or others organized by Maya Adrenaline Tulum.
Response from Host, Aug 2022
Thank you very much for your words!! This is the Turtles and Cenotes Tour, we also took you to the beautiful lagoon. If you like to control everything like the time on the activities and the people's time, next time we could organize a Private Your for you, you just need to guarantee 12 spaces and to let us know with enough time.
Loved it
Cierra_R, May 2022
Everything was amazing they was very nice and patient for those who cant swim!! We loved it!! This was the best part of our trip we spent 2 days with this company!!! Thank you!
Response from Host, May 2022
Thank you very much for these words!! I will ensure all our crew will know they are doing an excellent job. We hope to see you soon in another adventour!!
Great time
JennyAnne_T, Apr 2022
Wr had a Great time. We rally enjoyed the center and de snorkeling. Our driver and our guide was really nice.
Response from Host, May 2022
Thank you very much for these words!! I will ensure all our crew will know they are doing an excellent job. We hope to see you soon in another adventour!!
You do not get what you paid for in the description
Sheila_L, June 2021
Lots of inefficiencies and not so good surprises. The description of “what to expect” needs to be updated as it is wrong. We were told that our pickup time would be at 8:20am but the driver didn’t arrive until 9:20am - not only was he late but we kept being told “one minute” as we waited outside for an hour. He was also at the wrong pick up location even though we were asked to send a picture of the hotel the day before. We had to walk around to find out where he was. The first part of the tour was going to 3 cenotes. The description says you get to snorkel in the cenote but that was not the case. During the tour, our guide seemed preoccupied on his phone and kept taking smoke breaks. After the cenotes was a small lunch/snack which included 2 taquitos/rice. There were no snacks provided during the tour such as bread or fruit as noted in the description. They provided water though. After lunch we had to wait 30 mins for a bus to go to our next destination: turtles. We had to pay an additional $10 fee per person to get into turtle bay which wasn’t listed in the description. After the turtles we had to wait another 20 mins for our bus, only to be told to grab our stuff and hop on a different bus. The whole tour ended up taking over 7 hours from the start of pick up to the drop off (even though it says approx 5 on the website) and we had to cancel the rest of our day plans due to them not being on schedule. The photos that the guide took at the cenotes were all blurry as the lens was not clean. He charged $20 per couple for the photos. They do not take photos for you at turtle bay.
Response from Host, July 2021
Thank you very much for your comment, we just arrenge pick ups when you ask for abs send the right directions and adress however the one you send was incorrect and my team tried that hard that we fiund you! We are glad you made it!
Money not we’ll spend.
MariaLaura_M, June 2021
The tour did not include what it was supposed to. We did not snorkel in the cenote ( we were really looking for that). The guide of the cenote seem to be in a hurry, we did not get any snacks ( they were supposed to be included also). At the end after a long day we had to wait for over half an hour for a ride. The turtle part was magnificent, the guide of that part great. So overall we scheduled one tour and got a different one. First time this has happened to me booking with Viator.
Response from Host, June 2021
Hi there, I am really sorry to read about your experience and the inconvenience. I just spoke with the team in charge of your experience to have some explanations, we are now assuring ourself that this wont happen again . I appreciate that you took the time to write about your experience, this will help us to improve the quality of our service and satisfy our customers. Best regards, Julie
Great tour
Ashley_J, Dec 2020
This tour is amazing because you see the best parts of tulum all in one day- the lagoon, the beach and a cenote. This tour took us on the best snorkeling of my life— seeing stingrays, turtles, octopus, colorful fish. The cenote tour was incredible as well and I can’t imagine going without a guide. My only complaint is that we immediately has to pay $10 each for the taxes (not included in tour) And $30 for the photos + tip. They also didn’t feed us until the very end of the day 3:30 after being out 7 hours. So bring extra money and snacks. Then it will be perfect.
Response from Host, Dec 2020
Thank you very much Ashley for your opinions, all this help us to make better the activity. Kind regards
Great option
Denis_F, Feb 2020
Great tour. The guys made this hassle free with hotel pick up and drop off. It is a great option for a half a day tour instead of an intense 12 one. The guide was very friendly too.
Response from Host, Mar 2020
Thank you for your comment Denis, we will be more than glad to see you in the future.