Súper Akí Tulum
Carretera Federal Tulum Ruinas s/n, 77780 Tulum, Q.R., Mexico
OUR GUIDE WEARING A GREEN POLO SHIRT WILL HAVE YOUR NAME ON THE LIST AT THE MAIN ENTRANCE OF SUPER AKI TULUM

Pickup points

Select a pickup point

End point

This activity ends back at the meeting point.

Pickup details

WE WILL PICK YOU UP AT YOUR PLACE, OR THE CLOSEST MEETING POINT AS POSSIBLE OUR GUIDE WEARING A GREEN POLO SHIRT WILL FIND YOU AND ASK FOR YOUR LAST NAME

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Not recommended for travellers with back problems
Not recommended for pregnant travellers

No heart problems or other serious medical conditions
Most travellers can participate
Not recommended for travelers over 265 pounds or 120 kilos
This tour/activity will have a maximum of 10 travellers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveller Photos

Reviews

4.0

3 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travellers.

Showing 1-3 of 3 reviews

Cenote tour is a MUST!!

Milana_M, June 2023

The Cenote adventure with our guide Eddie was the most amazing experience. He was incredibly knowledgeable and great with my 2 kids. Being in the Cenote and swimming through the stalactites was unforgettable. The horseback riding was a little disappointing as it was just along the same road the ATVs use. Was hoping for more of a small path through jungle. The company was flexible when a horse was a bit wild and would not let my father ride so he got an ATV (just not the experience we had expected). Overall! Amazing day and the lunch that was cooked for us in the jungle was amazing - nice to get a break from resort food!

Response from Host, July 2023

Thank you very much for these words!! I will ensure Eddie and all our crew will know they are doing an excellent job.We hope to see you soon in another adventour!!

Horse riding in the jungle and cenote experience

jill_E, May 2023

One to one cenote experience with knowledgeable guide. Didn't expect to have so much time swimming and learning about Mayan beliefs

Response from Host, May 2023

Thank you very much for these words!! I will ensure all our crew will know they are doing an excellent job.We hope to see you soon in another adventour!!

A nice and memorable way to spend a morning.

K_E, May 2023

We had a great time. We were picked up at our hotel and there was another pickup on the way, our van was full. We were let out at the business office on the side of the highway and were separated into groups. My party was put into another van and driven down a long bumpy dirt road to the staging area. We had an opportunity to use the bathroom, it was not a pleasant bathroom but at least it was flush and not a pit. We were given helmets and hair nets. I was concerned at booking about the well-being of the horses but when we arrived the horses appeared well taken care of and happy. We spent 5 minutes interacting with our assigned horse to build a small relationship. Most of the staff speaks english, the guide for my horse didn't speak any english though so it made for some awkward time as each horse has a guide/handler walking beside it, but the jungle was beautiful and sometimes the horses decided to walk side by side so I could talk to the other rider. Groups of ATVs kept passing us on the path but the horses were used to it and just moved to the side of the trail to make room. The horses were so well behaved and knew exactly what to do that we would have been fine with one guide on a horse and going at a slightly quicker pace but I understand that they can't know if customers know how to ride at all and they want to make sure no one misuses the horses. On the way back the horses knew they were going home and the ride was a little faster but not quite a trot, more of a hustle. The stirrups were not adjustable and were a little to long for me so my legs were straight and that was uncomfortable on my hips but also not that big of a deal as the ride was only about 20 minutes each way. The area around the cenote has restrooms, potable water, changing rooms, lockers and "Mexican Walmart" if you want to buy some souvenirs. They made sure that we were aware of the shopping but without any pressure. You take a cold shower and are given a life jacket before you go to the cenote. There are quite a few steps down but spaced well so it didn't feel as bad as it looks in the pictures. The cenote water was cold (they called it refreshing lol) but not as cold as some cenotes I've visited. For the cenote we had a different guide, he was really young but polite and helpful. He told us about the cenote with confidence, authority and maybe some made-up or misunderstood facts. Since some of the older guides were teasing him for being so young (lightheartedly) they might have given him some information that sounded plausible but weren't exactly true, as a joke. He helped us through all the tight spaces and made sure we were comfortable the whole time. There were no lights, everything was left natural and you carry a small flashlight. If you are uncomfortable in small, dark, close places this is NOT the tour for you. Lots of little fishes and bats and we saw one small catfish. It felt unsettling at times but not frightening. When we got to the back room we were quiet for a moment to hear the silence. I really enjoyed it. After the cenote I rinsed off in the shower and this time it didn't feel cold lol. We got dressed and rode back to the main area. They gave us a small lunch, lemonade is included. They were clear and upfront about anything that cost extra (like beer and soda) and gave the price in dollars for us. We had a chance to do some more gift shopping and then chill out in hammocks until our shuttle was ready.

Response from Host, May 2023

Thank you very much for these words!! I will ensure all our crew will know they are doing an excellent job.We hope to see you soon in another adventour!!