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Snorkeling with Caribbean fish & underground river adventure
Tulum, Mexico
From USD 139.00
Select Date and Travellers
Free cancellation
Up to 24 hours in advance.
Tulum Tours
Attractions
Recommendations
- 6 hours (approx.)
- Hotel pickup offered
- Mobile ticket
- Offered in: English
Overview
Combine snorkeling in the Caribbean Sea with a cenote swim adventure on this half-day our from Tulum. Then descend underground to a sacred cenote where you can swim past limestone formations. This combo adventure tour of the Yucatan Peninsula includes lunch and round-trip hotel transport.
- Yucatan Peninsula combo adventure tour
- Swim past limestone pillars in the depths of a cenote
- All gear included, so you can get a peek at marine life in Tanka Bay
- Includes lunch and round-trip hotel transport
What's Included
- Bottled water
- Lunch
- Professional guide
- Extra Transportation Fees (North of Tulum).
- +$10USD per person extra for pick-ups between Conrad Tulum by Hilton and Puerto Aventuras.
- +$20USD per person extra for pick-ups between Puerto Aventuras and Paradisus Playa del Carmen.
Meeting And Pickup
You can head directly to the meeting point, or request pickup
Meeting point
- Tulum Tours - Mexico Kan Tours - Eco Tours Riviera MayaAvenida Tulum S/N. Entre Orion y, C. Centauro Sur, Tulum Centro, Centro, 77760 Tulum, Q.R., Mexico
Pickup points
Select a pickup point
End point
This activity ends back at the meeting point.Pickup details
If you do not find your hotel/apartment in the list, please enter your own pick up location. The exact pick up time will be confirmed to you once you have provided us with the pick up location. Please revise confirmation email from Mexico Kan Tours to know your exact Pick Up Time and not the automatic confirmation as it will depend on your accommodation’s localization. Pick up and Drop off within the immediate Tulum area is included in the price, additional price applies for areas outside of Tulum. Ask us a quote for extra Transportation Fees (North of Tulum).
What To Expect
Additional Info
- Confirmation will be received at time of booking
- Don't Forget to Bring:
- Towel.
- Camera.
- Cash (Most of the local vendors only accept cash).
- Only if necessary: Bio degradable Sun Screen & Bio Degradable Mosquito Repellent.
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Traveller Photos
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Reviews
5.0
192 reviews
Reviews by Viator travellers.
Showing 1-10 of 192 reviews
Best tour I’ve been on
Anike_T, Jan 2023
Pablo was the absolute best!! I’ve already recommended this experience to other people and I just went yesterday. I’d do it a million times if I could!
Response from Host, Jan 2023
Hi Anike,
Thank you for the high recommendation ! We hope to see you again really soon. Enjoy your holidays in Mexico.
A Must in Tulum
Clay_K, Oct 2022
We had the pleasure of getting a private tour with Iber for the day and we had a blast. The snorkeling was beautiful and we saw all sorts of cool fish we had never seen before. The cenotes are an adventure you can’t get back home and it’s something we won’t forget. Once again a big shout out to Iber who did a great job of keeping it fun and educational. He was very knowledgeable and one of the best guides we have ever had.
Response from Host, Nov 2022
Hello Clay, thank you to giving us a review. We are happy to see you enjoyed the private tour with our fun and super knowledgable guide and you could see a large variety of fish during the snorkeling and you discoverd the Mayan underworld. Have a safe trip.
Amazing tour! Carlos our...
Chloe_B, July 2022
Amazing tour! Carlos our guide was very friendly and knowledgeable. The underground river caves were amazing and very unique. Definitely recommend!
Response from Host, July 2022
Hello Chloe,
Thank you to leave us a review. We are happy you had such an amazing tour while discovering the unique underground river caves with our friendly and knowledgeable guide. Have an awesome holidays here in the Yucatan.
Nice but expensive
Cindy_P, May 2022
The cave is a very unique experience. Unfortunately, the snorkeling was a bit spoiled because of the seaweeds even though it is not their fault. Our guide was great. In general, the excursion seems a bit overpriced.
Response from Host, May 2022
Hi Cindy,
Thank you very much for sharing your feedbacks.
We are happy to read you appreciated this unique cenote experience we provide.
We are sorry to read that the snorkeling activity did not reach your expectations that day due to the seaweeds.
About the price, unlike other companies that may offer more competitive prices, our prices reflect the importance we place on ensuring high-quality, small-group, personalized tours and making sure we pay all our service providers and staff responsibly.
Enjoy the rest of your travels,
Take care.
Great Time!
Megan_D, Apr 2022
We had a great time on this tour! Our guide was so nice and very knowledgable. I highly recommend this tour!
Response from Host, Apr 2022
Hi Megan,
Thank you very much for highly recommending our snorkeling and cenote tour.
It's a pleasure to read you had such a great time !
We look forward to having you again in Tulum.
The tour was great, Luigi...
Laurynas_T, Mar 2022
The tour was great, Luigi did not stop entertaining us throughout the whole trip. Totally recomend it!
Great trip
toddwiner, Dec 2021
Lots of fish to see during snorkeling. Great hike through cenotes. Carlos and Guillermo were the best!
Response from Host, Dec 2021
Thank you Todd for your 5 stars review and recommendation,
We appreciate a lot your great feedback and we are glad to read you enjoyed the snorkeling with Caribbean fish and walking in the underground cenote!
We are looking forward to welcoming you back for new experiences.
interesting and educational
Christine_S, Dec 2021
I loved how Carin was so knowledgeable about the area, conservation and her ability to help everyone on the tour. She is a treasure. The driver was efficient and helpful as well.
Response from Host, Dec 2021
Thanks Christina for your great review,
I'm glad to hear you found the Mayan Underworld tour interesting and educational. Only providing small group tours is very important for us so that our guides can have a particular attention to everyone in the tour. It's a pleasure to read you enjoyed that.
Take care.
100% Recommend
Morgan_B, Dec 2021
Karen was an amazing guide! She made the whole experience fun and relaxing. She explained everything we were doing and taught us about the Mayan culture’s connection to cenotes. The snorkeling is very beginner, but still fun for an experienced snorkeler. The real treasure of this tour is the cenote! Seriously once in a lifetime experience walking, climbing and swimming through the rivers/caverns that connect the cenote.
Response from Host, Dec 2021
Hi Morgane, thanks a lot for your recommendation and your awesome review,
I'm happy to read you had a fun and relaxing experience with our knowledgeable guide. I agree, the underground cenote experience is magical ! I'm glad you enjoyed it !
Disappointed
Leslie_S, Sept 2021
I gave this trip a 3 star because it was over priced and not enough WOW factor to justify the price. For starters the best part of the the adventure was the underground river. It was spectacular and a shame that I don't have pictures to share with others. The snorkeling was not even needed for this trip as it was extremely basic and elementary in nature. The lunch ( veggie burrito) was tasty, but not needed as part of the price!!! I actually ate it as a respectful gesture. I would suggest everyone including the company to just do the underground river adventure and call it a day. IT IS EXTREMELY OVERPRICED and I can't understand why it has such high ratings.
Response from Host, Sept 2021
Hello Leslie,
We are very sorry to hear that the experience you had wasn't up to your expectations, although you thought that the underground river experience was spectacular. Customer satisfaction is of our utmost importance, which is why, we also ask all of our customers to fill in a feedback form at the end of each tour.
We sincerely do our best to provide the best experience possible for all of our customers. We are passionate about providing personalized, off the beaten track experiences to ensure travelers get to connect with the wonders of the area in the most respectful way possible. Unlike other tour companies in the area that may offer more competitive prices, our prices reflect the importance we place on ensuring a high quality and personalized service; making sure we pay all of our service providers and staff responsibly along the way, whilst maintaining the possibility of running small group and private tours and promoting responsible tourism.
We hope this explanation is to your satisfaction. Please do get in touch with us should you wish to follow up on this. We are currently investigating with our guides and sales team what might have happened in order to improve our services. We really appreciate your time to answer. Customer satisfaction remains our most important factor and we would very much like to hear from you.
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