Hello, thank you for taking the time to leave a review and sorry if the experience did not meet your standards.
1/ Guests are kindly requested to row their boats themselves, just like guests from the bike tour are kindly requested to pedal their bikes themselves.
2/ It is clearly mentioned in the tour description that guests will need to make their way back to the palace on foot, which is a 15minutes walk. You decided to take the little train instead of walking, which was not part of the Tour you booked, therefore the ticket was not included.
3/ The Palace of Versailles is a busy place, with around 9 millions visitors per year, therefore it can indeed be a little packed, especially during the summer. As much as we would love our customers to access the palace as quick as possible, sometimes, on very busy days, there is a little queue. Unfortunately that is totally beyond us.
4/ You complained during the tour about having to walk 2/3 minutes to access the Groves (Bosquets) after parking the golfcarts. The Domain of Versailles is a historical monument which was constructed in the 17th century. In order to protect the fragile monuments scattered in the gardens, the management has established an itinerary for the golfcarts.
Again this is also totally beyond us, but it seems pretty logic not being able to ride the carts absolutely everywhere in those 350 years old gardens.
Thank you again for choosing us for your Versailles Tour, wishing you guys all the best,