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Chichen Itza, Cenote and Valladolid All-Inclusive Tour

Cancún, Mexico

From $59.00

Price varies by group size

Select Date and Travelers

Free cancellation
Up to 24 hours in advance.
  • 12 hours (approx.)
  • Pickup from select hotels
  • Mobile ticket
  • Offered in: English

Overview

The Yucatan Peninsula offers visitors a treasure trove of history, from the pre-Columbian archeological sites of the Maya civilization, to 16th century towns settled by the Spanish. Experience this history firsthand with a full-day tour from Cancun or the Riviera Maya. See the ancient Maya site Chichen Itza (admission not included) the pyramid of Kukulcan, and explore the architecture in Valladolid. After a busy day exploring, refresh yourself in the waters of the Saamal, and enjoy a delicious buffet meal.
  • Visit Valladolid, Chichen Itza (own expense), and Saamal on a daylong excursion
  • Enjoy time for souvenir shopping, photo ops at the sights, and swimming
  • Get great inclusions—sight entry, buffet lunch, and cuisine demonstration
  • Hotel pickup provided from Cancun, Playa del Carmen, and Riviera Maya hotels

What's Included

  • Hotel pickup from Cancun and Riviera Maya or meeting point (Depends on option selected)
  • Certified bilingual guide during all journey
  • Visit an amazing mayan "cenote" (sinkhole)
  • Entry/Admission - Cenote and Access to the restrooms and dressing rooms at Saamal
  • Special area reserved for the buffet meal
  • 30 minute stop at Valladolid main square
  • Beverages (If option selected)
  • Chichen Itza access tax (35 usd per adult / 5 usd per child)
  • Optional tips
  • Lockers and life jackets (3 usd each)

Meeting And Pickup

You can head directly to your preferred meeting point, or request pickup.

Meeting points

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Pickup points

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Start time

Confirm time with the local provider in advance of your experience.

Opening hours

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End point

This activity ends back at the meeting point.

Pickup details

We can provide you pick up at most hotels located in the hotel zone of Cancun and Riviera Maya or a meeting point near your hotel at Cancun, Riviera Maya, Playa del Carmen & Tulum. If you are staying in a Boutique Hotel, Hostel or Condominium, we will look for a nearby location as a meeting point. Most Frequent Meeting Points: Cancun Downtown: Hotel Oasis Smart 8:00 AM Playa del Carmen: Forever 21 Quinta Alegria 7:40 AM Tulum: Super Aki Tulum 7:00 AM The pickup time will be between 7:00 AM - and 8:00 AM; you will get exact details via email 2 days before your activity date.

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 24 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Traveler Photos

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Reviews
5.0
10,359 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 10,359 reviews
Great experience but a bit rushed.
Jamie_M, Feb 2023
Overall, I would give the tour 4.5 stars. It was a great experience but with a few changes could have been even better. Better communication from the tour company and more time at the stops would have improved it. It's great if you are trying to fit a lot of things in one day but feels like you only get a taste. Our guides Luis, Pastor and Alexis were very knowledgeable, helpful and friendly. They ran a smooth ship and made sure everyone had a good experience. Chichen Itza was the highlight and I would have loved more time there. I didn't realize how big it is and there was stuff we didn't get to see. The guided part only covered the main attractions and it would have been nice to learn about more of it. I would have also appreciated more time to explore but I understand that it is already a 12 hour day and would make the tour too long. The cenote was cool but more on the touristy side. Like its not hidden in the middle of the jungle or anything, there was lots of development around the site. Tourist shop, the restaurant, etc. A couple things to note, tour description says locker/life jacket rental optional but then they tell you that if you want to swim, a life jacket is mandatory. The buffet wasn't bad, lots of options, food included in price but drinks extra. You also can't leave and come back to the buffet which wasn't clear to us. We were able to do a Tequila tasting in Valladolid, get churros and sit in the park for about 10 minutes. A bit more time would have been nice but it didn't seem that big. The biggest area of improvement would be communication from the company before hand. Pickup location was a bit unclear and had to message them twice for clarification. Best way to get a response is through the website even tho they say to email. Tour description could be a bit clearer and they send you a bunch of info the night before which would have been nice to have sooner. I would recommend you pack snacks and extra water. By time we got to the lunch part, we were starving. They give you one complimentary water bottle at Chichen Itza. We did have a really good time just wished we could have experienced things more thoroughly.
Response from Host, Feb 2023
"Thanks for taking the time to share your thoughts and feedback with us, we're grateful for your honest feedback, all review is important to us since we strive incredibly hard here to make every customer experience enjoyable. Best wishes!"
rey is so good
Colin112_L, Feb 2023
Rey is the tourist guide who is so nice and patient (especially when he is drinking haha). You can tell he is a good guy. Driver Jesus (pronouns as Hesus) is not like most Mexican drivers. He drives fast but smoothly. Strongly recommended. 中国人注意了,导游Rey在中国广州大学学过一个月的中文。所以简单中文交流没问题。不会英文的劲量指定Rey做导游,典型的墨西哥好男人。 Hey, Rey, if you see this message, this is from Lu and his mother Phoenix from shanghai. Best wish to you, my friend. Send me private message from here so I can be the guide for you in New York next time when you come.
Response from Host, Feb 2023
First of all, let me thank you for visiting Mexico, we are happy to serve people from all around the world! We are glad you enjoyed this Chichen Itza tour, we have made this tour with love 💕 Thanks for leaving a detailed review, and mentioning our team Rey, you’re right, he is great! we really appreciate you taking the time to share your experience with us and recommending us, we count ourselves lucky for customers like you. We look forward to seeing you again in the future! Best wishes
Nice full day tour
Adrienne_F, Feb 2023
This was a nice tour-it was a full day but we got to everything including the tequila tasting. The guides were nice and they seemed passionate about what they were doing. The time at the ruins was a lot of information but we did have time to explore on our own at the end.
Response from Host, Feb 2023
We're happy that you're happy! Thanks for taking the time to share your experience with us, SAT MEXICO people thank you for leaving your review and looking forward to serving you again. Best wishes!
Great experience. Professional crew.
Svetlana_B, Feb 2023
I had a great time with Alan, Norma and Louis. All professionals, highly knowledgeable. Pick up was exactly on time from the hotel i specified. Food and staff at the cenote location were great. Highly recommend and would do it again.
Response from Host, Feb 2023
First of all, let me thank you for visiting Mexico, we are happy to serve people from all around the world! The team here at SAT Mexico is thrilled to hear such good feedback, thank you! we really appreciate you taking the time to share your experience with us. We're looking forward to your next visit. Best wishes.
Great day for Mayan life and history lesson
Mary_T, Feb 2023
Learning the history of the Mayans culture was amazing. Chichen Itza was very informative about how the Mayans valued life and spirit. Our guide was very knowledgeable as to how the Mayans lived. The cenote was more than I imagined it would be. It’s amazing to see underground rivers. Our final destination, Valladolid, was a nice finishing touch to our excursion. The team leDing our tour were excellent.
Response from Host, Feb 2023
First of all, let me thank you for visiting Mexico, we are happy to serve people from all around the world, and we are glad you enjoyed this tour, thanks for leaving a review and taking the time to share your experience with us, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you we look forward to serving you again soon!
Fun in the Mayan Sun
Jeff_C, Feb 2023
Great tour of Maya heritage. Love Chitzen Itza and the ride there. Cesar, Pastore and Alexis were great guides and driver. Beautiful comfortable bus, lunch was excellent. Swimming in the cenote was beautiful. Will recommend this to all my friends thank you!
Response from Host, Feb 2023
Thank you for your review, it is very important to us! We are pleased to know that you really liked the tour and especially the cenotes, they are one of the best places to visit in Mexico. SAT Mexico appreciates your preference. Thanks for recommending us. Best wishes!
the worst tour conpany ever!!!
Yasuko_K, Feb 2023
This tour company offered us the worst experience. Stay away from this tour company!!! It is totally 0star!!!! They ruined our travel at wonderful Cancun. We booked one week before, and they contacted us a few days ago for checking and confirming the meeting point and time. I kept contacting even a day before the tour for rechecking the time and picking up point. We arrived at 10 min before the meeting point. But nobody showed up. We texted, whatsup and called but it was not connected soon. After 30min, finally they connected our call and they told us "You are no show up, it is already passed. We have proof. The Driver movie around the area.". It was unbelievable answer. They doubted us first. We texted everything to the customer center many times and the answer never come. They don't explain why nobody showed up. One time there was a reply that said " would you like to reschedule tour?". That's not the day, already the next day. We did not have time because we were leaving the next day, then the next answer never come. We are still asking refund and explain the reason of the no picking up. It is absolutely dishonesty. We waste time and money . This company destroyed our trip in Cancun that is once in our life.
Response from Host, Feb 2023
Hi, Thanks for leaving your review, we apologize for the bad experience and we are very sorry that you got this impression from our company; we at SAT MEXICO has worked on vacation, for 30 years and our clients from different countries have qualified us as one of the Best tour operators in Mexico, regarding your situation, it was an uncommon instance, we typically follow exceptional customer service guidelines, so thank you for bringing this to our attention, it's incredibly helpful for us, all feedback is important to us, so we can learn more about this and do it better. All the best!
Great trip and fun experience, just wish the travel company would communicate better.
Lorenzo_G, Feb 2023
This was a great experience and tour. Our tour guide was very well educated and provided a great history of the pyramids as well as the areas we passed through on the way there. The cenote was our favorite part and the buffet was decent. I recommend downloading the viator application on your phone to keep in touch with the company. I give them a 4 star because leading up to the date of travel communication from the company was very minimum. We were unsure where they were picking us up, we were unable to get in contact with customer service to find more info, not sure why the couldn't pick us up at our hotel. Then we received a rally point the night prior. Had to take a 15min taxi to that random location on 5th ave. We put our trust in the system and followed the last min directions and it ended up working out. Another minor issue was when we booked the trip and paid our $138 we thought that was for the whole trip, pyramid tour, cenote, and tequila tasting. However it did not include entrance fee to Chichen Itza. SO we had to fork our another $64 in cash to provide to the tour guide so he can buy our entrance tickets. They ended up arriving on time, and overall the trip was very impressive and full of fun and activities. They just need better communication and to be more upfront with the entire cost so tourists can plan and budget better without worrying.
Response from Host, Feb 2023
Thank you for your review, it is very important to us! We are pleased to know that you really liked the tour and especially the cenotes, they are one of the best places to visit in Mexico. SAT Mexico appreciates your preference. We are sorry that you had problems with the pickup but we are happy that we reached your expectations on the tour. Best wishes!
Definitely recommend!
Gene_V, Jan 2023
Great experience the drive to chichen itza seemed far but the guide with Pastor and our driver Daniel was great! The tour didn’t seemed rushed and the we felt communicated along the way of things we were doing. Chichen itza was amazing, the cenote was so cool and food at the cenote was awesome. It was so awesome we forgot that it was also going to a town which was a plus! Bc you get to go and actually visit a mexican town and the people were just very nice! Definitely would recommend! Again thank you to Pastor and Daniel
Response from Host, Jan 2023
First of all, let me thank you for visiting Mexico, we are happy to serve people from all around the world! We are glad you enjoyed this Chichen Itza tour, we have made this tour with love 💕 Thanks for leaving a detailed review, and mentioning our team Pastor and Daniel, you’re right, they are great! we really appreciate you taking the time to share your experience with us and recommending us, we count ourselves lucky for customers like you. We look forward to seeing you again in the future! Best wishes
Great time
Jesus_R, Jan 2023
Great time with my wife and a bunch of other nice people. Luis was very informative and knows his stuff. Enjoy
Response from Host, Jan 2023
"We're happy that you're happy! Thanks for the awesome review; we hope to see you again soon! Best wishes."
Amazing experience!!
Jordan_K, Jan 2023
A thoroughly enjoyable experience that will be remembered for a lifetime! At the start of the day, hotel pickup around 7am was efficient and the 2-3h coach ride was comfortable with the guides providing many interesting facts and viewpoints to keep everybody engaged. At Chichen Itza, excellent organisation allowed swift entry into the site and the guides spent 45 minutes giving detailed information on history of the area. Afterwards, we had 1h to explore the site ourselves, which was ample time. A short drive to the Cenotes afterwards where we could swim in the beautiful caves and enjoy a buffet lunch. Finally, a brief stop on the way home to taste some of the finest tequila in the area before reaching the hotel at about 7pm. Some quick tips: - Bring swimwear & towel for swimming - The all-inclusive option allows for hassle free entry & locker access - Bring cash or card for souvenirs around the Chichen Itza site Overall, the trip was excellent and the knowledge and engagement of the guides, Samy, Pastor (& Juan) made the experience one we will remember and recommend to everybody. A really fantastic day! Thank you!
Response from Host, Jan 2023
First of all, let me thank you for visiting Mexico, we are happy to serve people from all around the world! We are glad you enjoyed this Chichen Itza tour, we have made this tour with love 💕 Thanks for leaving a detailed review, and mentioning our team Samy, Pastor and Juan, you’re right, they are great! we really appreciate you taking the time out to share your experience with us and recommending us, we count ourselves lucky for customers like you. We look forward to seeing you again in the future! Best wishes
Great tour of Chichen itza
Christopher_B, Jan 2023
Luis our tour guide was great and extremely knowledgeable. Booking through Viator was easy and worry free. No problems.
Response from Host, Jan 2023
Thank you for your review! We are happy that you enjoyed this tour, we're grateful for customers like you. Best wishes!
Chichen Itza Cenotes Vallalodid
Marcos_E, Jan 2023
Rey and Alan did a great job with the tour keeping them informative and fun. Our driver Raul kept us going smoothly with no hiccups as well. Would highly recommend this tour.
Response from Host, Jan 2023
I'm glad we were able to meet your expectations! Thank you for the wonderful review and for taking the time to share your feedback with SAT Mexico; it means the world to our entire team and to us, I’ll be sure to share your praises with Rey and Alan. We hope to see you again soon! Best wishes
Know what about the the...
Junwei_C, Jan 2023
Know what about the the culture of Maya’s and the temple from the tour guy:Sesa and Lowis, and the interesting tour of the cenote
Response from Host, Jan 2023
"We are happy that you enjoyed this tour! The team here at SAT Mexico is thrilled to hear such good feedback; We really appreciate you taking the time to share your experience with us. We hope to see you again soon! Best wishes"
Excellent day trip
Andrew_S, Jan 2023
This is a long day trip of around twelve hours but well worth it. We had Osvaldo as our driver and Martin as our guide (Group 13) both were excellent. We started at Chichen Itza where Martin gave us a tour of the site with a lot on information about the history of the site and the Mayan people. We then visited Cenote with swimming and lunch. Then a short visit to Valladolid town square. Martin gave excellent information on the history and practical information for the day. Thoroughly recommend this tour.
Response from Host, Jan 2023
"Thank you for your review! We are happy that you enjoyed this tour, we're grateful for customers like you. Best wishes!"
Good day out Chichen Itza and more
Jonathan_C, Jan 2023
This was a really good tour. Julio was very informative along the journey. It was really good to have a Mayan guide to take us around the Chichen Itza site, he gave us a lot of insight into both ancient and current Mayan culture. Swimming in the Cenote was a lovely experience and it wasn't too crowded. There was only a short time in Valladolid. Without Julio's guidance we wouldn't have found the best churros that we have ever eaten and unexpectedly from a stall down an unlikely side alley. A real memory!
Response from Host, Jan 2023
"Thanks for sharing your feedback, this is incredibly helpful! we are glad that you have enjoyed specially the cenote, all feedback is important to us and we're glad you feel we're on the right track! Best wishes."
Such a great experience!...
Nia_B, Jan 2023
Such a great experience! Miguel was very friendly and knowledgeable. Definitely will recommend to everyone.
Response from Host, Jan 2023
We are happy that you enjoyed this tour! SAT MEXICO people thank you for leaving your review, and looking forward to serving you again. Thanks for recommending us!!
Just okay
Shawn_X, Jan 2023
The three hour drive was too long for us to think it is worth it The guide Luis was speaking English and Spanish interchangeably that made it difficult to understand what is going on in the bus. Luis was knowledgeable and passionate about Maya though and would recommend you are interested in Maya culture - not just a side trip in Cancun. Some up sell (no pressure) on calendar and a vendor spoils the trip somewhat as well The cenote was beautiful but the Buffett was pretty bad. Flys around the food
Response from Host, Jan 2023
Thanks for sharing your feedback! This is incredibly helpful, and we’re sorry your experience didn’t match your expectations, be assured that we will take the opportunity to investigate your feedback further. SAT MEXICO has worked on customized vacation, for 30 years, and our clients from different countries have qualified us as one of the Best and more Reliable Tour Operators in Mexico; we'll take all elements you've mentioned in your review to heart, and we’ll do better in the future. We are pleased to know that you really liked the tour and especially the cenotes, they are one of the best places to visit in Mexico. Best wishes!
Horrible- Company did not pick me up. Scam !!
Giridhar_V, Jan 2023
Absolutely a scam . I called the operator and confirmed my pick up location via viator. I Whatsapp viator to confirm the day before about my pick up location. Next day in the morning at 7 30 am no one shows up . When I call them 7 40, they first say , that's not my pick up location and then a few minutes later , I'm told there aren't much people, so they still cannot pick me up. All this within 20 mins of my pickup time. Absolutely Horrible!! I'm very disappointed. My whole day was wasted , because I couldn't find a last minute tour option for the day .
Response from Host, Jan 2023
Thanks for sharing your feedback! This is incredibly helpful, and we’re sorry your experience didn’t match your expectations, be assured that we will take the opportunity to investigate your feedback further. SAT MEXICO has worked on customized vacation, for 30 years, and our clients from different countries have qualified us as one of the Best and more Reliable Tour Operators in Mexico; we'll take all elements you've mentioned in your review to heart, and we’ll do better in the future. Best wishes!
Took my money and didn’t provide the excursion
Krystal_l, Jan 2023
Zero stars. Shuttle never showed up. Left me waiting for two hours and said I wasn’t there when they came. Rescheduled for the following day and again didn’t show up. Spend my money and time and this company provide a phone number that didn’t answer. Horrible way to spend my vacation waiting for my excursion.
Response from Host, Jan 2023
Dear Krystal We’re extremely sorry that your experience with us was not up to par. We pride ourselves on providing quality customer service. We hope that you will give us another opportunity. Please reach out to us on +52 55 5351 3906 or email us at support@satmexico.com so we can learn more about this issue. We’d love to make it up to you.
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