Hello Neeraj_N,
Thank you for your feedback and for coming to our tour.
I'm very sorry that you felt that way, especially because during our tours we encourage our guests to come to us if they need assistance with the gear or are first timers to give them the liberty to move around at their own pace, and not oblige experienced snorkelers to take a class. I would like to know if you were able to go to the guides and request assistance. Our guides are at their best disposition to assist our guests anyway possible to provide them with a Pure Adventure.
Thanks for the suggestion to visit other spots. Since Culebra Island is so far away, to get the most of the day our company is the only one departing at 8 am with a power boat, arriving at Culebra around 9:30 am. This gives our guests a couple of hours to hang out at the beach and explore around. After lunch, we move to the snorkeling spot, and after about 1 hour of snorkeling we return to port, as described in our webpage. Still, we encourage you to chose a charter to Culebra with us for your next visit, that way you can design the adventure according to your preferences.
Thank you for coming.
Cordially,
Yolanda Ramos
PURE ADVENTURE