Palazzo Vecchio - Skip the Line Priority Ticket

Florence, Italy

From $27.11

Select Date and Travelers

Free cancellation
Up to 24 hours in advance.
  • 2 to 3 hours (approx.)


    What's Included

    • Tickets
    • Booking for these attractions
    • Guide
    • Audio Guide
    • Transportation Pick-up
    • Food and beverages
    • In case of rain, access to the Tower is suspended. The visit ends at the Camminamento di Ronda
    • In the event of extraordinary events, the 500 hall may be closed

    Meeting And Pickup

    Ticket Redemption Point

    Via dei Castellani, 14, 50122 Firenze FI, Italy

    What To Expect

    Additional Info

    • Confirmation will be received at time of booking
    • Wheelchair accessible
    • Stroller accessible
    • Near public transportation
    • Infants must sit on laps
    • No heart problems or other serious medical conditions
    • Most travelers can participate

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.
    • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

    Traveler Photos

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    Traveler Tips

    A+ Self-guided tour is worth it for this one as there are a lot of written explanations available inside this Florentine gem.
    41 reviews
    Total review count and overall rating based on Viator and Tripadvisor reviews
    Reviews by Viator travelers.
    Showing 1-10 of 41 reviews
    Amazing views of Florence
    ray_n, Dec 2022
    Very simple to book with Viator. Don’t miss climbing to the top of the tower. Guide was a bit late but otherwise everything worked smoothly.
    Joseph_L, Dec 2022
    As advertised. See the amazing galleries and rooms that make up the palazzo vecchio. The main hall is especially breathtaking.
    MonicaMaria_S, Nov 2022
    Wonderful! Tickets easy to get and everything on time. Fully recommend it. Something you shouldn’t miss when in Florence.
    Bad tours timing
    ChongHau_L, Oct 2022
    The museum tour was scheduled on the paper for 4:15pm till 4:30pm, although the tour was published to start at 3pm. The worst is, I also had a tour to the tower and it was arranged to start at 4pm. I had to rush through the tower tour in order to make the museum tour. Please arrange the tour timing better.
    James_D, Aug 2022
    Really easy to pick up the tickets, it’s less than 2 minutes from the office to palazzo vecchio. Absolutely beautiful, a must visit if going to Florence. Stunning views and full of history.
    Beautiful place and...
    yakovkuperberg1, Jun 2022
    Beautiful place and perfect service. We was really surprised, when we had a chance to go inside, when city parliament has meeting.
    Tower great. Museum not great
    Danielle_S, May 2022
    The tower was incredible and the views of the duomo and Santa Croce were beautiful. The disappointment was the museum. Only two rooms were available to see and Dante’s death mask was not there.
    Great tour but improve start time
    Robert_S, Apr 2022
    Great tour. A bit rocky at the start as we weren’t sure where to meet the guide (who turned up late!)
    No long waiting in line!
    Nidia_D, Apr 2022
    I highly recommend booking skip-the-line to visit Palazzo Vecchio. It will definitely save you time and hassle.
    We booked a ticket for...
    Wendy_A, Apr 2022
    We booked a ticket for 1400 expecting to go up into the tower. Instead we were not allowed up until 1515 and first had to explore the museum which did not take over an hour. The museum was nice but the information should have stated that there was a set time for entry to the tower that was not the time you booked. Did not make it up to the tower because if other plans.
    Highly recommend
    Qu_C, Apr 2022
    It was an amazing visit, the wall decor was stunning, furniture from 16th century was well presented. We really enjoyed our experience with Viator, ticket office was close by staff were friendly!
    Loved the Palace, very unhappy with Viator.
    Anne_R, Jan 2022
    II didn’t realizeI had to go somewhere else to pick up a ticket for the museum so ended up buying another one at the museum for entry. Very unclear in correspondence that this was necessary.
    Response from Host, Feb 2022
    Dear Customer, it's hard to accept a bad review like this. We would like to remind you that you didn't show up on time at our office, despite this we have allowed you to collect the ticket, indeed we sent it to you as per your request by message with about an hour delay compared to the booking made. We haven't made mistakes, while you have made several and below you will list them: 1- you didn't show up at the time indicated in the booking and chosen for the visit 2- you contacted us almost an hour late 3- you didn't come to redeem your ticket and change the voucher at the office, which is clearly described in the voucher (by the way, our office is located 50 meters from the attraction you were about to visit) 4- you were unable to download the file we sent you via message on the platform as per your request 5- you wrote a review accusing our service, when instead the person not prepared and not informed about what he had bought was you. We cannot accept such reviews, it is not fair for you to complain about things that are not true. We haven't even seen your face and despite this we have done everything to please you. At the end it is always us as an agency who lose and this is not fair. We operators are absolutely not protected in these cases, customers always have the opportunity to complain or say what they want, how they want and when they want. Thanks anyway, CityFlorenceTours Staff
    Beautiful Florence Vista
    Megan_F, Sep 2021
    Highly recommend this beautiful view of Florence. The tickets were easy to pick up and the tour started promptly.
    Great ... one more time next year
    DrVIOREL_B, Sep 2021
    The whole visit was excellent and should be repeated in one year at least. The construction itself just iradiates pride, courage and dignity. The studiolo is a absolute must, but extensively read about it before.
    Palazzo Vecchio
    Jan_Y, Jan 2020
    this was a very special place, particularly to see the Vasari paintings which are magnificent and the Medici apartments. well worth a visit
    Palazzio Vecchio
    Curiosity156166, Oct 2019
    Lots of things to see but so little time. Hard to find the office to exchange voucher for tickets. Had to ask people for the street since the policewoman I asked didn’t even know the address
    great experience
    WonJeong_K, Oct 2019
    I wanted to see the complete view of duomo rather than climb it so I chose palazzo vecchio and it was a great choice. the weather was nice, the agent was great and the view was remarkable. highly recommend!
    We paid for a show that never happened!
    Jose_G, Oct 2019
    We paid to see the Palazzo Vecchio. Once at the facility we found out that the visit was not allowed that day but to residents of Florence. We had no other days to replace the visit. We had problems with our tour in Rome as well. We have not received a refund for the Florence fiasco but we should.
    Skip the line worth it
    Emeric_Z, Sep 2019
    Easy booking and communication. Friendly and multilingual staff. A+ Self-guided tour is worth it for this one as there are a lot of written explanations available inside this Florentine gem.
    Hermoso lugar y una...
    Gustavo_G, Dec 2022
    Hermoso lugar y una atención de lujo. Muy buena predisposición. La subida a la torre estaria bueno que sea acompañado de un resumen por parte del guia turístico.