Surfaces are wheelchair accessible
Bring a Passport or ID card for children
Exchange your voucher for the ticket at The Florence Specialist office in via Ricasoli 119r (RED Numbers), next to Carrefour Supermarket. You will be assisted by our staff members.
NOTE: For the Accademia children aged 0-5 years do not require a ticket. Please bring a copy of your child's passport / ID card.
Most travelers can participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Reviews

3.5

25 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

Showing 1-10 of 25 reviews

Really good

Shirley_B, Mar 2023

Excellent ticket collection - excellent gallery, skip the line worked well, statues very interesting

Response from Host, Mar 2023

Thank you, Shirley for your feedback. It is important for us. We work hard to ensure our clients the best service we can provide, making it easy to enter the crowded gallery as soon as possible so they can have more time to take in all the treasures the gallery has on display including the amazing David! Best wishes, The Florence Specialists Team

Ticket change

Johanna_K, Mar 2023

It would be helpful to point out, that a digital ticket will not get you into the gallery, even though it said so in our ticket. You need to change it into a paper ticket!

Response from Host, Mar 2023

Dear Traveller, thank you for choosing Florence Specialists and for your feedback. We hope you enjoyed your visit to the Accademia. The David is a treasure and it is not to be missed when visiting Florence, so we want to provide excellent service to all our clients. We want to ensure a smooth and easy way to enter the Accademia Gallery. It is stated on our product description online and on the voucher sent upon booking confirmation under the "Before you go" heading in bold, that you must "Exchange your voucher for the (paper Accademia Gallery) ticket at The Florence Specialist office" . Our office is conveniently located just a few doors down from the Gallery entrance. The "mobile ticket" is your digital ticket that one needs to show (even just on a cell phone, no print-out is required) to exchange it for a paper ticket at the office. The Accademia Gallery, an amazing Gallery that houses the David since 1873, requires a paper ticket for entry (it is not equipped for entry with digital tickets). Unlike other ticket providers, who have people on the street with a sign that are hard to find in the large crowd outside the Gallery, we provide an office that is easy to find, where travelers can redeem their tickets, connect to our wifi, download a guide to the Gallery (digital ebook), and use the facilities. Again, thank you for your feedback, it helps us to improve the quality of our services and maintain transparency in all of our communication and customer service. Best wishes, The Florence Specialists Team

Not worth it!

Alfredo_S, Nov 2022

Not worth it Don’t need to purchase this ticket as the line move really fast if you buy the regular ticket.

Easy and quick entrance!...

Angela_B, Oct 2022

Easy and quick entrance! Exhibit is worth the effort. Very pleasant experience for me especially as a solo traveler.

Need to take a guided...

Advait_B, Aug 2022

Need to take a guided tour otherwise this is not at all useful. Even though it says skip the line it was still a 45 minute meeting. In the line. The information on the vendor is limited and could not contact the vendor to find out location and address to pick up the actual tickets.

El David. Wow!!

JOSELUIS_O, Jul 2022

Convenient tickets and great attraction. The masterpiece is shocking!! To skip the line in a museum with si high demand is important.

Great experience

Raquel_R, Jul 2022

It was amazing to see the original David by Michelangelo and didn't have to wait a lot.highly recommended

This is a terrible...

Huhe_H, Jul 2022

This is a terrible website that charges way more than the website for the museum tickets, yet not skipping any lines! It’s the same exactly to buy tickets by the museum door or on museum’s website. This viator.com doesn’t do anything for saving tourist’s time!

Okay but heed this advice

Michael_L, Jul 2022

We purchased 4:30 tickets but received 4:45. It would have been nice to know that we should line up in advance for a real “skip-the-line” experience. We weren’t entering the museum until 5:10ish.

Statue of David Firenze

John_P, Jul 2022

The artwork and statue are iconic and a must see Taking the skip the line ticket was worth the extra. Florence is very crowded in warmer months and waiting in sun for over 1.5 hours wound not be pleasant.

Academia-David

Puneet_T, Jul 2022

The gallery is very impressive and we had a great time visiting there. Worth to spend time and money for anyone interested in arts.

Avoiding queue

DAVID_L, Jul 2022

Office easily found. Effective, ticket provided and easily collected, no waiting, queue avoided. That sums it up.

Instructions as to where...

James_P, Jun 2022

Instructions as to where to check in to receive paper tickets never given; no one staffing the lines could guide us; very confusing yet easily avoidable experience

A must do!

Rebecca_C, Jun 2022

I questioned buying a skip the line ticket but when i arrived and saw the lines- I was very glad I did. The company issuing our tickets was very efficient and professional. We waited less than 5 minutes to enter.

Confusion when ordering a child ticket for a 15 yo even though it says from 5-17

EDIE_G, Jun 2022

It was easy booking the tickets and good communication with Viator however there was a breakdown in receiving my tickets. I had checked child as my Grandaughter is 15 and they operator did not have her ticket. It took over 15 minutes to get her ticket. We lost our place in a long waiting line for 4: 30 so it took another 30 minutes of waiting to get in.

Horrible experience with bad customer service

Stefan_K, Jun 2022

It was a horrible experience. We showed up at 11:15 (15 minutes before our 11:30 time slot) to find out that they did not have our tickets. Instead, they tried to persuade us to take tickets later in the day. We refused and said the latest we would do is 12pm. He agreed to this, then came back a few minutes later to tell us he could only do 12:30pm. We agreed to this again. After waiting for another 10 minutes the man comes back to tell us the earliest he has is 2:30pm. We were furious and had to miss some of our planned activities to go the museum on our last day in Florence. The tickets that this “skip the line” experience sells are simply tickets they buy from the museum and resell at a much higher price. My advice is to buy tickets straight through the museum if possible. I would never do this again.

Good Experience

Heather_R, Jun 2022

The staff was very helpful in assisting us with our tickets. If you are not participating in a tour, it is helpful to know you need to go pick up a physical ticket prior to getting in the Skip the Line lines as the mobile ticket will not work.

Response from Host, Jun 2022

Hi Heather,I am so grateful for your lovely review! Hope you had a great time in Florence!

Directions to the meeting...

Teresa_K, Jun 2022

Directions to the meeting location were clear and easy to follow. Took about 20 minutes to get in to the museum.

Response from Host, Jun 2022

I appreciate your feedback about our service!

Le David .. c’est tout

Anthony_D, Jul 2022

Le David , très grand !petit musée, pas très impressionnant à part le David . Je déconseille si vous êtes pas fan d’art .