I apologize for the inconvenience. Everything offered is very clear, whether you say to set up the tour or the directions on the map, and the first stop explains to you how to use the app step by step. And this is very unusual to hear since many people have given us positive feedback on the individual tours in this bundle. And, to rule out any oddities, I checked the same password you have, and there were none. Everything was in order. It appears that you did not fully download the tour.