Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup

Kraków, Poland
Auschwitz Birkenau Guided Tour with hotel pickup
Likely to Sell Out

From $44.85

Select Date and Travelers

Free cancellation
Up to 24 hours in advance.
  • 7 to 8 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English


Learn about Poland’s history and visit a former concentration camp—Auschwitz Birkenau, that now acts as a place to remember those who lost their lives there during World War II. Save time planning your own transport by having Krakow hotel pickup and drop-off included. By going on a guided tour, you are able to understand more about the context of the site and the things that happened there.
  • Visit the UNESCO World Heritage Site—Auschwitz Birkenau
  • Avoid busy public transport—hotel pickup and drop-off included
  • Learn historical context by having a guided tour
  • Avoid crowds with a guarantee to skip long lines

What's Included

  • Professional guide
  • Hotel pickup and drop-off
  • Transport by air-conditioned minivan
  • Round-trip shared transfer
  • Guaranteed to skip the long lines
  • Headset to hear your guide clearly
  • Food and drinks

Meeting And Pickup

You can head directly to the meeting point, or request pickup

Meeting point

  • Floriana Straszewskiego 14
    Floriana Straszewskiego 14, 33-332 Kraków, Poland

    Gr8way Meeting Point

Pickup points

Select a pickup point

End point

This activity ends back at the meeting point.

Pickup details

Customer needs to provide their accommodation address in order to perfom hotel pickup. In case of lack of this information customer will be awaited at our meeting point at Straszewskiego 14 Street. Please consider that some of the hotels located in Kraków Old Town are in traffic restricted area and no direct pickup is available! When the transfer is made by a large bus -Mercedes Sprinter- it is unable to enter some streets. In that case we provide a pickup from closest possible pickup point. Due to large siege in Museum during several occupied months, Auschwitz Museum reserves the right to change the visiting time, therefore the pickup time is approximate and may change. The pickup for the tour starts above to choosen start time option. ⚠️ Please notice that start time may be changed due to the Auschwitz Birkenau museum decision or other circumstances beyond the control of the tour provider.

What To Expect

Panstwowe Muzeum Auschwitz-Birkenau

2 hours Admission Ticket Included

Memorial and Museum Auschwitz II-Birkenau

1 hour Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • VISITING PACE: Please note that there are hundreds of people visiting the Auschwitz Museum every day and keeping your own pace of sightseeing is not possible.
  • DEPARTURE TIME: The starting times are tentative and may change, and departures from Krakow may take place. You are required to contact Gr8way at least 2 days before the activity starts to confirm your exact pick-up time from your accommodation.
  • Stroller accessible
  • LUGGAGE SIZE: Each traveller is allowed a maximum size of any baggage allowed in The Auschwitz Birkenau Museum is 30x20x10 cm. This is more or less the size of an A4 sheet. It's okay to have a small handbag or wallet with you. If your luggage is bigger, you can leave it in the locked bus parked next to the museum. Our driver will look after your luggage while you are away.
  • WEATHER: We operates in all weather conditions, during this tour, you will spend up to 70% of the time outdoors, especially during the second part at Birkenau Memorial Place. Please bring weather appropriate clothing.
  • Infant seats available
  • Most travelers can participate
  • HOTEL PICKUP: Some of the hotels located in Kraków Old Town are in traffic restricted area and no direct pickup is available. In that case we provide a pickup from closest possbile pickup point.
  • In order to enter the Auschwitz Musuem customer must provide tour provider with full names of all participants. Otherwise customers won't be allowed to enter.
  • ID DOCUMENTS: Every visitor has to bring ID to verify. Otherwise the security might refuse enter the Musuem
  • Children must be accompanied by an adult
  • Valid student ID allows you to get a youth discount.
  • Due to Covid 19, Auschwitz Museum reserves the right to change the visiting time, therefore the pickup time is approximate and may change
  • This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveler Photos

See more

Traveler Tips

Please note that the terrain is not even so be careful to wear super supportive shoes.
Pick up on time, great air conditioned mini bus, driver and guide excellent, a must for all visitors
There is a fair amount of walking involved in this so be prepared, especially on the second part of the tour.


1,219 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travelers.
Showing 1-10 of 1,219 reviews
Do not book
Angela_E, Oct 2023
This trip was cancelled 5.15 pm on the day before... only by text and email no one called . Some email communication followed saying I am entitled to a refund buy then I have to request it via email. Would not recommend do the tour yourself book direct with achwitz tours are available direct and get the bus
A much anticipated trip -...
James_F, Oct 2023
A much anticipated trip - the travel was seamless, an excellent guide who very much personalised the experience, would absolutely recommend this to anyone.
Auchwitz tour
Nicola_G, Oct 2023
What an amazing experience. Although the original date was cancelled the trip went ahead the following day. With great communication English speaking guide was amazing. Very knowledgeable. Shame we didn’t get chance to read all the info on site as it felt a bit rushed
Thoroughly enjoyed the experience
maxhowes, Oct 2023
Tour guide was very knowledgeable and presented it well. Transport man Damian kept us updated with delay in going
Wendy_C, Oct 2023
Excellent tour from start to finish. Our tour guide from gr8ways was chap called Daniel, who was extremely helpful and informative 10/10 Daniel.. only criticism is we paid for tour with hotel pickup only to be told day before , they couldn't pickup from our hotel. We had to go to meeting point. If we'd have known that we could have booked a cheaper ticket with same experience Everything else was excellent
Fantastic tour
Margaret_C, Oct 2023
Fantastic tour, the tour guide was very knowledgeable, a lot of walking so wear comfortable shoes, we booked hotel pick up but received a message that we had to go to pick up location as the bus couldn’t access the hotel, this is untrue as we had a hotel pick up the day before for the salt mines tour, the driver did sent directions to pick up and it was only one block away from our hotel but I booked hotel pick up so was disappointed with having to go to central pick up point
I learned nothing that I didn't already kmow.
Robert_L, Oct 2023
They agreed to a hotel pickup, and then changed the pickup point, the day before the tour. Wireless radios were provided for the Auschwitz portion of the tour, but were not available for the Birkenau portion. We were unable to hear the guide.
Veronica_E, Sep 2023
All of it although sad the English speaking guide was excellent e made it feel so real. The coach journey was on time and very comfortable
Emotional but worthwhile Tour! Highly recommend.
Melissa_B, Sep 2023
The tour was exactly as described. We were transported in a very comfortable bus. Our English speaking guide was so knowledgeable and answered any questions we had. Everyone should see Auschwitz for themselves. Those who don’t remember the past are destined to repeat it in the future.
Viator Auschwitz-Birkenau Tour
Lynda_B, Sep 2023
Thinking I was prepared for what I would find during this tour, I was surprised at the emotions and nausea at the gas chamber and Birkenau conditions. Our tour guide was wonderful. My negative was the disengaged driver, Marcin, who did not try and converse or put himself out in any way, and too small transport van, which verged on uncomfortable for quite a distance.
Great tour poor transport
Amy_T, Sep 2023
The experience itself was fantastic, very knowledgeable and friendly tour guide. The transport and group size however were a let down. Due to the nature of the pick up points being at different sides of the old town what is a ten minute walk from one to the other took nearly an hour with traffic and as a result meant myself and my partner were on the bus for just short of two and a half hours before the tour began. As we arrived later than planed it felt somewhat rushed.
lorna_p, Sep 2023
Must go and experience part of history. So sad what happened and should never be forgotten The only downside was tour guide rushed around each part. Should have more time to take it in
Lisamarie_H, Sep 2023
Just as I thought this would be as an experience, the place has an eerie feeling when you walk in and you definitely walk out of there a different person
Rushed and audio issues
Pat_D, Sep 2023
The only comments I have are that the microphone the guide used did not rotate with her head so every time she turned her head we couldn’t hear her talk. Tour was very fast paced with groups overlapping each other and that required us to wait for them to clear. She would also start talking at a new site before all arrived
Value for money
Carol_K, Sep 2023
It was very interesting and a part of history . Shame it has become part of a money racket and houses built up near it .
matt1712, Sep 2023
It should be mandatory that everyone should visit this place, you can read all the books and watch all the films and programmes but they don't do it justice until you visit. Sombre but respectful
Great experience. Guides...
Regi_O, Sep 2023
Great experience. Guides and driver are prompt and professional. I would highly recommend this life changing experience while in Poland.
A life time presence.
Alejo_G, Sep 2023
The pictures of women and men. The exposure of human hair, shoes, baggages. The long walk in Birkenau.
Don't book with viator
Melissa_M, Sep 2023
The trip itself was absolutely amazing and highly recommend. I don't recommend going with Viator. We paid for hotel pickup which was cancelled 12 hours before the trip by Viator and we'd to pay for a taxi to another meeting point decided by Viator. Also on way home we were dropped off in city centre not back at our hotel which we had paid for. Very dishonest company. Don't book through them but absolutely visit auschwitz.
Great experience
Ryan_O, Sep 2023
Excellent experience on this tour. Our guide was so knowledgeable. There was lots of walking however done at a good pace. Highly recommend

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